HGV Workshop Controller - Lead Fast-Paced Workshop

FOULGERS DAF; Royston; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

20 days annual leave increasing to 25

DAF Franchise & training

Company pension with 3% employer

Company sick pay scheme

Flexible working arrangements where ap

Onsite parking

Complimentary refreshments

Social events

Job summary

FOULGERS DAF in Royston is seeking an experienced HGV Workshop Controller to organise day-to-day workshop operations, maximise productivity and deliver quality repairs and maintenance. You will work closely with the Service Manager, technicians and service advisors to ensure efficient service and customer communication.

This full-time role runs Monday to Friday 9am–6pm, with occasional Saturday hours. A strong focus on health and safety and meeting manufacturer standards is essential, as is

Qualifications

• Previous experience as a Workshop Controller or Supervisor.
• Good organisational skills.
• Excellent communication and customer service abilities.
• Ability to work under pressure.
• Full UK driving licence.

Responsibilities

• Plan, control, and coordinate workshop activity to ensure maximum productivity.
• Allocate work to HGV technicians based on skills and availability.
• Monitor job progress and ensure deadlines and quality standards are met.
• Liaise with Service Advisors to provide accurate updates to customers.
• Ensure health & safety and manufacturer standards are always adhered to.
• Support and motivate the workshop team, addressing issues proactively.
• Contribute to achieving site KPIs.

Skills

Workshop Controller

Organisational skills

Communication skills

Customer service

IT skills

UK driving licence

Tools

Workshop management system

Job description

FOULGERS DAF in Royston is seeking an experienced HGV Workshop Controller to organise day-to-day workshop operations, maximise productivity and deliver quality repairs and maintenance. You will work closely with the Service Manager, technicians and service advisors to ensure efficient service and customer communication.

This full-time role runs Monday to Friday 9am–6pm, with occasional Saturday hours. A strong focus on health and safety and meeting manufacturer standards is essential, as is