Workshop Controller - Wolverhampton

DAF Dealer Network; Wolverhampton; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

30 Days Holiday

Sick Pay increases with length of 서비스

Pension

Employee Discounts

Mental Health First Aiders

Will Writing Service

Mortgage Advice

Eye Tests

Flu Jabs

On-Site Parking

Cycle To Work

EAP

Job summary

Greenhous is seeking an organised Workshop Controller for our Willenhall site. You will manage daily workshop workloads, support technicians, and liaise with the service department to keep operations running smoothly.

This role is on a rota basis, with hours up to 42.5 per week and one Saturday every four weeks. Prior supervisory experience in a commercial vehicle environment is preferred.

Qualifications

• Experience coordinating workshop workflow and allocating jobs.
• Ability to support technicians and liaise with service advisers.
• Strong organisational and administrative skills.

Responsibilities

• Control daily workshop workload and allocate jobs to technicians.
• Monitor productivity and ensure work is completed within timescales.
• Support technicians with queries and ensure quality standards.
• Ensure paperwork and job cards are completed accurately.
• Promote safe, tidy and efficient workshop environment.

Skills

Workshop coordination

Supervisory experience

Organisational skills

Communication with Service Dept

IT & Admin skills

Job description

Greenhous DAF is looking for an organised and experienced Workshop Controller to join our busy team at our Willenhall site, working on a rota basis.

As Workshop Controller, you will play a key role in the day-to-day running of the workshop, ensuring work is allocated efficiently, technicians are supported and customer vehicles are completed within agreed timescales. You will work closely with the Service Department to keep the workshop operating smoothly, maintaining high standards of productivity, quality and customer service.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Hours: Covering business hours on rota basis, working a maximum of 42.5 hours per week with one Saturday (6-11) every four weeks.

Key Responsibilities:

• Control and coordinate the daily workload within the workshop, ensuring jobs are allocated effectively.
• Monitor workshop productivity and progress to ensure work is completed within agreed timescales.
• Allocate repair and maintenance work to technicians, taking into consideration skills, experience and workload.
• Liaise with Service Advisors regarding job progress, additional work and any delays.
• Support technicians with technical queries and help resolve any issues that may affect workflow.
• Ensure all work is carried out to the required standards and in line with manufacturer guidelines.
• Monitor job cards and ensure all relevant paperwork and information is completed accurately.
• Help maintain workshop efficiency, ensuring resources and equipment are used effectively.
• Promote a safe, tidy and organised working environment, ensuring health and safety procedures are followed.
• Provide support and guidance to the workshop team to encourage high standards of performance.

Ideally, we are looking for:

• Previous experience in a Workshop Controller, Senior Technician or similar supervisory role within a commercial vehicle or motor trade environment.
• A good understanding of HGV servicing, maintenance and repair processes.
• Strong organisational skills, with the ability to prioritise workloads and manage competing demands.
• Confident communication skills and the ability to work effectively with technicians and the Service Department.
• A practical, hands-on approach to problem-solving.
• The ability to work under pressure while maintaining attention to detail and high standards.
• Good IT and administration skills.

In return we’ll offer:

As a permanent Greenhous employee, you will be entitled to:

• 30 Days Holiday Including 8 Bank Holidays
• Company Sick Pay That Increases With Length Of Service
• Pension With Greenhous Contribution
• Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
• Qualified Mental Health First Aiders
• Free Will Writing Service
• Free Mortgage Advice Service
• Free Eye Tests For VDU Users
• Free Flu jabs if you are ineligible through the NHS
• On-Site Parking (Site Specific)
• Cycle To Work Scheme
• Period Positive Workplace
• EAP – Employee Assistance Program

Who are we:

Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers.

Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.

30 Days Holiday Including 8 Bank Holidays

Company Sick Pay That Increases With Length Of Service

Pension With Greenhous Contribution

Employee Discounts On A Range Of Products And Services

Qualified Mental Health First Aiders

Free Will Writing Service

Free Mortgage Advice Service

Free Eye Tests For VDU Users

Free Flu jabs if you are ineligible through the NHS