Workshop Controller – Lead Engineer Coordinator (Permanent)

E3recruitment; Essex; On-site; GBP 33,000 - 55,000; Full time

Benefits offered by this job

31 days holiday (increasing with years

Permanent position

No weekend work

Stable engineering business

Autonomy and responsibility

Job summary

E3recruitment in Purfleet, Essex, is seeking an experienced Workshop Controller for a busy engineering workshop and field service operation. You will coordinate engineers and manage servicing, repairs and breakdowns to ensure timely completion.

This permanent role offers Monday-Friday 6:00am-3:30pm with 31 days holiday and increasing entitlement with service, plus a stable, established engineering business. No regular weekend work and real responsibility.

Qualifications

• Previous experience as a Workshop Controller, Service Controller, or Workshop Coordinator would be ideal.
• Strong organisation and communication skills in a technical environment.

Responsibilities

• Plan and allocate work to workshop and mobile engineers.
• Coordinate servicing, repairs, breakdowns and emergency call-outs.
• Manage work schedules and react to changing priorities.
• Keep customers updated on job progress and completion times.
• Coordinate vehicle/equipment collections and deliveries.
• Maintain accurate job, quotation and parts records.
• Liaise with engineers, customers, suppliers and internal departments.
• Help maximise workshop efficiency and engineer utilisation.

Skills

Workshop coordination

Engineering coordination

Customer communication

Planning & prioritisation

Job description

E3recruitment in Purfleet, Essex, is seeking an experienced Workshop Controller for a busy engineering workshop and field service operation. You will coordinate engineers and manage servicing, repairs and breakdowns to ensure timely completion.

This permanent role offers Monday-Friday 6:00am-3:30pm with 31 days holiday and increasing entitlement with service, plus a stable, established engineering business. No regular weekend work and real responsibility.