Workshop Controller: Lead Automotive Technicians

John UKse Group; Ipswich; On-site; GBP 29,700 - 36,300; Full time

Benefits offered by this job

Bonus structure with an OTE of £38,000

Job summary

John Grose Group in Ipswich is seeking a Workshop Controller to lead a dynamic team within our Peugeot, Citroen, Jaecoo, Omoda, and Chery Aftersales Team. The role involves overseeing daily operations, ensuring high service quality, and maintaining workshop efficiency.

As a key player between management and technicians, you will ensure customer satisfaction and optimal vehicle repair timelines. We support our employees with training opportunities and career advancement while fostering an inclusive workplace.

Qualifications

• Must be enthusiastic and a team player with strong interpersonal skills.
• Comfortable managing team operations in a busy environment.
• Ability to maintain high-quality service standards.

Responsibilities

• Oversee day-to-day workshop operations for maximum productivity.
• Allocate work based on skill level and job priority.
• Conduct quality control checks and ensure compliance with regulations.
• Manage technician training and support.

Skills

Strong communication skills

Adaptability to new technologies

Organizational skills

Good numeracy and literacy skills

Attention to detail

Task prioritization

Job description

John Grose Group in Ipswich is seeking a Workshop Controller to lead a dynamic team within our Peugeot, Citroen, Jaecoo, Omoda, and Chery Aftersales Team. The role involves overseeing daily operations, ensuring high service quality, and maintaining workshop efficiency.

As a key player between management and technicians, you will ensure customer satisfaction and optimal vehicle repair timelines. We support our employees with training opportunities and career advancement while fostering an inclusive workplace.