Workshop Controller - Aftersales Lead & Scheduler

Lookers Limited; Farnborough; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Generous annual leave

Enhanced family leave

Techscheme discount

Eyecare vouchers

Smart Health – GP access

Dental insurance

Critical illness cover

Job summary

Lookers Limited, Farnborough Audi dealership, is seeking an experienced Workshop Controller to oversee the daily workshop operations and lead Technicians and Apprentices. The role reports to the Aftersales Manager and involves prioritising workloads, ensuring service quality and profitability.

You will drive customer satisfaction, uphold DVSA and OEM standards, and contribute to a high-performance Aftersales team in a world-renowned automotive brand environment.

Qualifications

• Proven experience as a Workshop Controller or in a senior service role.
• Strong leadership and communication skills.
• Commitment to high health and safety standards.

Responsibilities

• Oversee daily workshop operations and ensure targets are met.
• Lead Technicians and Apprentices, prioritise workload and training.
• Maintain high customer satisfaction and compliance with DVSA and OEM policies.

Skills

Workshop leadership

Team supervision

DVSA compliance

Job description

Lookers Limited, Farnborough Audi dealership, is seeking an experienced Workshop Controller to oversee the daily workshop operations and lead Technicians and Apprentices. The role reports to the Aftersales Manager and involves prioritising workloads, ensuring service quality and profitability.

You will drive customer satisfaction, uphold DVSA and OEM standards, and contribute to a high-performance Aftersales team in a world-renowned automotive brand environment.