Workshop Controller

Pybus Recruitment Ltd; Wimbledon; On-site; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Performance Related Bonus

33 days annual leave (including bank,)

Pension Scheme & Life Assurance

Discount on Service, Bodyshop and Part

Volunteer day for charity

Perks at Work discount

Job summary

Pybus Recruitment Ltd in Wimbledon is seeking an experienced Workshop Controller to lead the dealership workshop. You will drive productivity, allocate tasks to technicians, and maintain high quality of service for customer vehicles.

The role is full-time, 45 hours per week, with a Saturday rotation. A fully qualified technician background, a UK driving licence and right-to-work in the UK are required; a performance bonus and generous leave are included.

Qualifications

• Experience planning and controlling workshop loading and allocating work to technicians.
• IT literate and familiar with web-based stock management systems.
• Evidence of service department experience as a Workshop Controller.
• Experience coaching and motivating a team.
• Experience as a fully qualified technician (level 3 preferred).
• Full UK driving licence with <9 points.
• Evidence of Right to work in the UK.

Responsibilities

• Negotiate and agree targets and KPIs to deliver workshop results.
• Allocate work to technicians for smooth workshop operation.
• Liaise with Service department and provide technical advice to colleagues and customers.
• Ensure all incoming work is planned and managed effectively.
• Communicate with colleagues and customers to deliver exceptional service.
• Coach and support the technical team.
• Ensure quality checks and safety compliance.

Skills

Workshop planning

IT literacy

Team coaching

Qualified technician

Driving licence

Right to work in the UK

Education

Level 3 technician qualification

Tools

Stock management systems

Job description

Wimbledon, United Kingdom | Posted on 17/10/2026

• Work Experience aftersales workshop controller manager car dealership
• Salary Up to £45,000 (depending on experience) + bonus
• City Wimbledon
• Province City of London
• Country United Kingdom
• Postal Code SW17

Job Description

Job Title: Workshop Controller

Location: Wimbledon, SW17

Salary: Up to £45,000 (depending on experience) + bonus – OTE £50,000 + below benefits

• Performance Related Bonus
  
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
  
• Pension Scheme & Life Assurance
  
• Discount on Service, Bodyshop and Parts
  
• 1 day each year to volunteer for a charity of your choice
  
• Access to Perks at Work discount website
  

Role is full time and permanent. 45 hours a week – Monday to Friday – with 1 Saturday in 3.

Our client is an independent dealer group which operates a network of 65 dealership sites in the UK and channel islands.

Our client is now looking for an experienced Workshop Controller for their Dealership in Wimbledon.

Job Purpose:

Reporting into the Aftersales Manager, you will be responsible for driving the standard in customer car leading and motivating the staff and facilities of the Workshop efficiently to ensure a high level of productivity and quality. You'll motivate technicians to ensure targets are being met as well as ensuring a high level of productivity and quality of service is being delivered. You will also be responsible for tracking the progress of vehicles through the Workshop and liaising with Service Reception thereby maintaining customer satisfaction.

Key Responsibilities and Accountabilities:

• Negotiate and agree all targets and Key Performance Indicators to deliver the required results from the workshop.
  
• Allocate work to Technicians as appropriate, to ensure the smooth running of the workshop and the most profitable customer-focused results.
  
• Liaise with the Service department, and provide technical advice to colleagues and customers.
  
• Ensure all incoming work is planned and managed effectively.
  
• Communicate effectively with colleagues and customers as part of delivering an exceptional customer experience.
  
• Manage, coach and support the technical team.
  
• Ensure robust quality checks, stock maintenance and management, audit and compliance, and Health & Safety in line with company policies and protocols.
  

Essential Skills and Experience:

• Experience of planning and controlling workshop loading, allocating work to technicians and monitoring production and efficiency
  
• IT literate, and familiar with web-based process and stock management systems.
  
• Evidence of previous service department experience as a Workshop Controller.
  
• Evidence of coaching and motivating a team.
  
• Experience working as a fully qualified technician (preferred level 3)
  
• Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
  
• Evidence of ‘Right to work in the UK’
  

Ideal candidates will have at least 2 years of Workshop Controller experience in a main dealership environment.

Requirements

• Experience of planning and controlling workshop loading, allocating work to technicians and monitoring production and efficiency
  
• IT literate, and familiar with web-based process and stock management systems.
  
• Evidence of previous service department experience as a Workshop Controller.
  
• Evidence of coaching and motivating a team.
  
• Experience working as a fully qualified technician (preferred level 3)
  
• Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
  
• Evidence of ‘Right to work in the UK’
  
• Performance Related Bonus
  
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
  
• Pension Scheme & Life Assurance
  
• Discount on Service, Bodyshop and Parts
  
• 1 day each year to volunteer for a charity of your choice
  
• Access to Perks at Work discount website