Workshop Controller

TN United Kingdom; Wembley; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in the automotive sector is seeking a skilled Workshop Controller to lead a dynamic team in a busy workshop environment. This role involves overseeing daily operations, ensuring compliance with health and safety regulations, and maintaining high customer satisfaction. If you have a passion for team management and workshop processes, this is an exciting opportunity to make a significant impact in a thriving dealership. Join a forward-thinking company that values your expertise and offers competitive compensation.

Qualifications

• Experience as a Workshop Controller or Service Manager is preferred.
• Strong understanding of workshop processes and team management.

Responsibilities

• Manage daily workshop activities and oversee Technicians.
• Ensure compliance with internal and warranty guidelines.

Skills

Team Management

Workshop Processes

Health and Safety Compliance

IT Literacy

Numerical Skills

Tools

Kerridge

Job description

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Workshop Controller – Wembley area (good money!)

Our client is a main dealership looking to recruit an experienced Workshop Controller to join their busy site.

Workshop Controller Role:

You will manage a busy and thriving workshop daily, overseeing Technicians. This position is responsible for all aspects of workshop management, including issuing work, tooling & equipment, and Health & Safety.

Workshop Controller – Key responsibilities:

• Full responsibility for issuing work, considering loading and customer commitments as coordinated with the reception team.
• Ensure workshop processes comply with retail, internal, and warranty guidelines.
• Ensure all work is issued efficiently.
• Oversee issuing and progress of Sales Department preparation work.
• Provide updates on workshop progress, highlighting potential issues and taking preventative actions to maintain Customer Satisfaction.
• Maintain a comprehensive understanding of Health and Safety Legislation.

Workshop Controller – Requirements:

• Previous experience as a Workshop Controller or Service Manager is preferred.
• Confidence and a strong understanding of workshop processes and team management.
• Full driving license; notify any endorsements.
• IT literacy; Kerridge knowledge is a plus.
• Good numerical and administrative skills, with attention to detail for KPI accuracy.