Workshop Controller (Bedford)

Motorvogue Group; Bedford; On-site; GBP 36,000; Full time

Job summary

An established industry player is seeking a Workshop Controller to lead a dynamic team in a multi-franchise environment. This role involves overseeing daily workshop operations, ensuring compliance with company policies, and maintaining high standards of productivity. The ideal candidate will possess leadership experience, a strong understanding of the vehicle repair industry, and excellent organizational skills. Join a forward-thinking company that values teamwork and offers competitive remuneration and benefits, including a birthday off after probation. If you thrive in a fast-paced environment and are committed to excellence, we want to hear from you!

Benefits

Competitive salary

Bonus scheme

CBS car scheme

Company pension

Birthday off after probation

Qualifications

• Leadership experience in managing large teams in a workshop environment.
• Extensive understanding of vehicle repair industry and legislation.

Responsibilities

• Allocate work and supervise Repair Technicians for efficient operations.
• Ensure compliance with company policies and maintain high-quality standards.

Skills

Leadership

Vehicle Repair Knowledge

MS Office Proficiency

Organizational Skills

Communication Skills

Job description

Benefits Competitive salary, bonus scheme, CBS car Scheme, Company pension, birthday off following successful probation

Salary £36,000.00

Closing Date 31/05/2025

Workshop Controller

Motorvogue are a forward-thinking company working with 14 brands across 6 locations: Fiat, Fiat Professional, Abarth, Alfa Romeo, Jeep, Renault, Dacia, CUPRA, SEAT, Hyundai, Isuzu, DS, Citroen and Peugeot. With showrooms in Northampton, Bedford, King’s Lynn, Norwich, and Bury St Edmunds. Our sixth site opened in Dunstable in April 2024. We continue to grow and develop moving forward.

Due to an increasing workload, we are now looking for an experienced Workshop Controller for our Bedford Multi-Franchise Aftersales department, working with Fiat, Abarth, Alfa Romeo, JEEP, Hyundai, SEAT, Renault & Dacia brands.

As our Workshop Controller, you will assist with the daily operation of the workshop and its various components, ensuring compliance with company policies and procedures. You will monitor and control the use of all workshop resources to ensure maximum positive impact on the quality of work.

The Workshop Controller will be key to maintaining high standards and ensuring the team operates efficiently, producing high-quality work.

Your key responsibilities as a Workshop Controller will include:

• Allocate work fairly, according to skills, ability and considering deadlines
• Lead, supervise, and provide direction to our Repair Technicians.
• Ensure all paperwork and job cards are completed and full write ups explaining works are clear and concise for advisors and customers.
• Manage the work area, maintaining cleanliness and orderliness for efficient operations.
• Uphold regulatory compliance and ensure sensitive information is communicated appropriately.
• Responsibility for the efficient running of the workshop and maintaining high levels of productivity.
• Cost up all appropriate works found and follow the process for sell up.
• Make sure all vehicles have appropriate Health Checks carried out.
• Ensure all training is carried out and team assisted in achieving our customer satisfaction targets.
• Ensuring the workshop equipment and tools are maintained, thus maintaining a professional workshop environment at all times.
• Liaise with the Service Department to ensure customers are kept informed and manage any complaints that may arise, assisting the Aftersales Manager in managing customer expectations effectively.
• Skills and experience required as a Workshop Controller:
• Leadership experience in managing large teams.
• Extensive understanding of the vehicle repair industry, vehicle legislation, and trade practices.
• Proficiency in MS Office programs and a willingness to learn software tools.
• Excellent organisational and time-management skills.
• Commitment to compliance with regulatory requirements and data privacy.
• Effective communication skills to foster collaboration and teamwork.
• Positive attitude, professionalism, and a drive to inspire your team.

Remuneration and Benefits

We offer:

• Industry leading competitive salary of £36,000.00
• Bonus Scheme
• CBS Car Scheme
• Company pension
• You will also get your birthday off once probation has been passed.

If you love a challenge, enjoy working with a great team, and get satisfaction out of a job well done, we would love to hear from you.

We are proud to embrace our equal opportunities policy and welcome applicants of all backgrounds, sexual orientation and gender to apply.

Due to a high number of applicants for recent roles, we regret that we are unable to respond to all applicants and should you not hear from us you should assume that your application has been unsuccessful on this occasion.

Reg. Company Number:03410427

Vat Reg. No. 927341326

CONSUMER CREDIT & GENERAL INSURANCE

Motorvogue (Northampton) Ltd trading as Motorvogue is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Motorvogue (Northampton) Ltd trading as Motorvogue to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.

We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

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