Workshop Controller

ABL 1 Touch Group Limited; Newcastle upon Tyne; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Team bonus

28 days holiday

Pension scheme

Healthcare

Life Assurance

Employee Assistance Programme

Cycle to Work

Refer a Friend Scheme

Job summary

ABL 1 Touch is seeking a Workshop Controller to lead the workshop operations in our new facility in the UK. You will supervise Repair Technicians, drive efficiency, ensure high-quality structural and crash repairs, and maintain production metrics to improve performance.

You'll manage resources in a fast-paced environment, coordinate with the Service team, and uphold regulatory compliance and data privacy. A competitive salary, team bonus, and a comprehensive benefits package support your

Qualifications

• Proven leadership experience managing large teams in a high-volume workshop or facility.
• In-depth understanding of the vehicle repair industry, especially structural and crash repairs.
• Strong knowledge of vehicle legislation and trade practices.
• Proficiency in MS Office and the ability to quickly adapt to new software.
• Exceptional organizational and time-management skills.
• Commitment to regulatory compliance and data privacy.
• Excellent communication skills to foster teamwork and collaboration.
• Positive, proactive attitude and drive to motivate your team.

Responsibilities

• Lead, supervise, and provide direction to our Repair Technicians, ensuring efficient operations in our new facility.
• Oversee the high volume of structural and crash repairs, ensuring quality and safety standards are met.
• Accurately record and interpret production metrics to drive improvements.
• Maximize workshop productivity and efficiency by maintaining optimal operations across the team.
• Coordinate with the Service team to keep customers updated and address any issues or complaints.

Skills

Leadership

Team management

Automotive repair knowledge

Regulatory compliance

MS Office

Time management

Data privacy

Communication

Tools

MS Office

Job description

Workshop Controller

Are you an experienced Workshop Controller with a passion for managing dynamic teams in a fast-paced, evolving environment? Do you want to be part of an exciting new chapter for a market-leading automotive business?

What We Offer:

• Competitive salary, plus team bonus
• 28 days holiday (including bank holidays)
• Length of service awards
• Life Assurance
• Healthcare Cash Plan (including gym and shopping discounts)
• Employee Assistance Programme
• Celebration Day (use it to celebrate a significant event in your life)
• Car insurance discount with LV
• Employee Pension Scheme
• Employee Engagement Budget (funds for team outings and activities)
• Access to Mental Health First Aiders
• Cycle to Work Scheme
• Refer a Friend Scheme

Since 1994, ABL 1 Touch has been a market-leading vehicle repair business, working in partnership with insurance companies. We pride ourselves not only on the quality of our work but also on providing excellent customer service.

A Workshop Controller, you will assist with the daily operation of the workshop and its various components, ensuring compliance with company policies and procedures. You will monitor and control the use of all workshop resources to ensure maximum impact on the quality of work. The Workshop Controller will be key to maintaining high standards and ensuring the team operates efficiently, producing high-quality work.

Key Responsibilities:

• Lead, supervise, and provide direction to our Repair Technicians, ensuring efficient operations in our new facility.
• Oversee the high volume of structural and crash repairs, ensuring quality and safety standards are met.
• Accurately record and interpret production metrics to drive improvements.
• Maximize workshop productivity and efficiency by maintaining optimal operations across the team.
• Coordinate with the Service team to keep customers updated and address any issues or complaints.

Skills and Experience Required:

• Proven leadership experience managing large teams, ideally in a high-volume or newly established workshop.
• In-depth understanding of the vehicle repair industry, especially structural and crash repairs.
• Strong knowledge of vehicle legislation and trade practices.
• Proficiency in MS Office and the ability to quickly adapt to new software.
• Exceptional organizational and time-management skills.
• Commitment to regulatory compliance and data privacy.
• Excellent communication skills to foster teamwork and collaboration.
• A positive, proactive attitude, professionalism, and a drive to motivate your team.

Why ABL 1 Touch?

Joining our team at ABL1 Touch means becoming part of a dynamic organisation that values its employees and provides opportunities for professional growth. We offer a competitive salary, benefits package, and a supportive work environment.

ABL 1 Touch are committed to growing and maintaining a diverse team and an inclusive work environment.

Our goal is to develop inclusive work activities and projects that bring together people with different experiences and backgrounds. Through this we aim to make sure everyone can be at their best at work.

We’re also committed to providing an accessible recruitment process, if you require reasonable adjustments at any stage of the recruitment process please contact us at [e-mail].