Workshop Controller

Jago Consultants; Hounslow; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading commercial dealership in Hounslow is seeking a Workshop Controller to manage its busy workshop. The role includes overseeing technicians, ensuring efficient workflow, and adherence to Health and Safety standards. Ideal candidates will have previous experience in similar managerial roles and strong IT skills.

Qualifications

• Ideally previous experience as a Workshop Controller, Foreman, Manager, or Service Manager.
• Confident understanding of workshop processes.
• IT literate with good numerical skills.

Responsibilities

• Manage daily workshop operations and oversee technicians.
• Ensure work is issued efficiently and customer satisfaction is maintained.
• Monitor compliance with Health and Safety guidelines.

Skills

Workshop Processes

Team Management

Health and Safety Legislation

Numerical Skills

Attention to Detail

Education

Full Driving Licence

Tools

Kerridge

Job description

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Workshop Controller – Hounslow area in Greater London (Commercial Main Dealer)

Location: Hounslow, Middlesex

Hours: Monday to Friday 8am to 6pm plus 1 in 3 Saturday mornings

Our client is a main commercial dealership looking to recruit a Workshop Controller to join their busy site.

Workshop Controller Role:
You will have a busy and thriving workshop to manage on a daily basis, overseeing of Technicians. This position is responsible for all aspects of workshop daily management, from issuing work to technicians, tooling & equipment, and Health & Safety.

Workshop Controller – Key role:
To have full responsibility for the issuing of work taking account of loading and commitment to customers as agreed by the reception team.
Ensure Workshop processes meet guidelines on both retail, internal and warranty procedures.
To ensure all work is issued in the most efficient manner
To oversee issuing and progressing of Sales Department preparation work
Provide general information on progress of work through the workshop highlighting any potential concerns as they arise and taking preventative measures to avoid any impact on Customer Satisfaction.
A comprehensive and thorough understanding of Health and Safety Legislation.

Workshop Controller- Requirements:
Ideally previous experience of working as a Workshop Controller, Foreman, Manager or Service Manager
To be confident, with a strong understanding of workshop processes and how to get the best from a team.
Full driving licence. Any endorsements must be notified
IT literate. Kerridge knowledge would be a distinct advantage
Good numerical and administrative skills, with attention to detail to ensure accuracy of KPI’s