Workshop Controller

Jago Consultants; Reading; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading commercial dealership in Reading seeks a Workshop Controller to manage their busy workshop. The role involves overseeing technicians, ensuring compliance with health and safety standards, and optimizing workshop processes. Ideal candidates will have previous management experience and strong numerical and administrative skills.

Qualifications

• Ideally previous experience as a Workshop Controller, Foreman, Manager or Service Manager.
• IT literate with strong numerical skills.
• Full driving license required.

Responsibilities

• Manage daily operations of a busy workshop and supervise technicians.
• Ensure efficient work issuance and compliance with safety regulations.
• Provide updates on work progress and handle customer satisfaction concerns.

Skills

Leadership

Attention to detail

Communication

Tools

Kerridge

Job description

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Workshop Controller – Reading area (Commercial Main Dealer)

Hours: Monday to Friday 8am to 6pm plus every other Saturday morning

Our client is a main commercial dealership looking to recruit a Workshop Controller to join their busy site.

Workshop Controller Role:
You will have a busy and thriving workshop to manage on a daily basis, overseeing of Technicians. This position is responsible for all aspects of workshop daily management, from issuing work to technicians, tooling & equipment, and Health & Safety.

Workshop Controller – Key role:
To have full responsibility for the issuing of work taking account of loading and commitment to customers as agreed by the reception team.
Ensure Workshop processes meet guidelines on both retail, internal and warranty procedures.
To ensure all work is issued in the most efficient manner
To oversee issuing and progressing of Sales Department preparation work
Provide general information on progress of work through the workshop highlighting any potential concerns as they arise and taking preventative measures to avoid any impact on Customer Satisfaction.
A comprehensive and thorough understanding of Health and Safety Legislation.

Workshop Controller- Requirements:
Ideally previous experience of working as a Workshop Controller, Foreman, Manager or Service Manager
To be confident, with a strong understanding of workshop processes and how to get the best from a team.
Full driving licence. Any endorsements must be notified
IT literate. Kerridge knowledge would be a distinct advantage
Good numerical and administrative skills, with attention to detail to ensure accuracy of KPI’s