Workshop Controller

Auto Skills UK; Gloucester; On-site; GBP 32,000 - 52,000; Full time

Job summary

Auto Skills UK in Gloucester is seeking a Workshop Controller/Foreman to coordinate the workshop and ensure vehicles move efficiently through the repair process while upholding high standards of workmanship and customer service.

You will allocate work, monitor progress, perform quality checks and support Technicians, liaising with Service Advisors to keep customers updated. This on-site role emphasizes health and safety and continuous improvement in a busy dealership environment.

Qualifications

• Previous experience as Workshop Controller/Foreman or Senior Technician.
• Strong technical knowledge of vehicle servicing, maintenance and repairs.
• Experience coordinating or supervising workshop activity.
• Excellent organisational and communication skills.

Responsibilities

• Allocating work to Technicians based on skill, experience and workload.
• Managing daily workshop workflow and productivity.
• Monitoring repair progress and ensuring work is completed within agreed timescales.
• Carrying out quality control checks on completed work.
• Supporting Technicians with technical queries and complex repairs.
• Liaising with Service Advisors to provide accurate updates on vehicle progress.
• Ensuring manufacturer and dealership repair procedures are followed.
• Maintaining high standards of health and safety within the workshop.

Skills

Organisational skills

Communication skills

Team leadership

Prioritisation

Attention to detail

Health and safety awareness

Workshop productivity

Education

Level 3 qualification in Light Vehicle Maintenance & Repair

Job description

Workshop Controller / Workshop Foreman

Location: Gloucester

Salary: Competitive, depending on experience

Job Type: Full-Time, Permanent

What's in it for You?

• Competitive salary, depending on experience.
• Full-time, permanent position.
• Established main dealership environment.
• Opportunity to progress your career within workshop management.
• Professional and supportive working environment.
• Ongoing training and development.
• Opportunity to work alongside an experienced technical team.
• Long-term career progression.

The Role

As Workshop Controller, you will play a key role in coordinating the workshop and ensuring vehicles move efficiently through the repair process while maintaining excellent standards of workmanship and customer service.

Your responsibilities will include:

• Allocating work to Technicians based on skill, experience and workload.
• Managing daily workshop workflow and productivity.
• Monitoring repair progress and ensuring work is completed within agreed timescales.
• Carrying out quality control checks on completed work.
• Supporting Technicians with technical queries and complex repairs.
• Liaising with Service Advisors to provide accurate updates on vehicle progress.
• Ensuring additional work is identified and communicated promptly.
• Monitoring technician efficiency, productivity and utilisation.
• Ensuring manufacturer and dealership repair procedures are followed.
• Supporting the team with technical guidance and problem solving.
• Maintaining high standards of health and safety within the workshop.
• Helping to create a positive, productive and professional workshop environment.

About You

• Previous experience as a Workshop Controller, Workshop Foreman, Senior Technician or experienced Vehicle Technician.
• Strong technical knowledge of vehicle servicing, maintenance and repairs.
• Previous experience coordinating or supervising workshop activity.
• Excellent organisational and communication skills.
• Ability to prioritise workloads and work effectively under pressure.
• Strong understanding of workshop productivity and efficiency.
• High attention to detail and commitment to quality.
• Confident supporting and motivating a team.
• Level 3 qualification in Light Vehicle Maintenance & Repair is desirable.
• Full UK driving licence.