Workshop Controller

TN United Kingdom; Exeter; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Workshop Controller to oversee operations in a busy service centre. This role demands strong leadership and organizational skills, as you will manage a team of automotive technicians and ensure high-quality service delivery. Ideal candidates will have experience in a commercial workshop environment, but those from a passenger car background are also encouraged to apply. Join a respected business that values adaptability and customer satisfaction, and take the next step in your career with this rewarding opportunity.

Qualifications

• Experience leading a team of automotive technicians.
• Extensive knowledge of workshop operations and customer interactions.

Responsibilities

• Supervising and organizing a busy franchised workshop.
• Motivating and controlling workshop staff to ensure efficiency.

Skills

Team Leadership

Customer Relations

Workshop Operations Knowledge

Organizational Skills

Adaptability

Communication Skills

Job description

Job Opportunity: Workshop Controller

We are supporting a prestigious Truck and LCV Service Centre, affiliated with the manufacturer, in their search for a Workshop Controller.

This role involves working in the commercial Aftersales environment within one of the group's busiest businesses, based on the outskirts of Exeter in a new, purpose-built facility.

Key responsibilities include supervising, organizing, motivating, and controlling a busy franchised workshop. While experience in a commercial setting is desirable, skilled candidates from a passenger car background are also encouraged to apply.

Skills and qualities needed to succeed:

• Experience leading a team of automotive technicians.
• Professional experience in dealing with customers and suppliers.
• Extensive knowledge of workshop operations.
• Flexible approach and adaptability to thrive in a changing environment.
• Strong organizational and leadership skills.
• Ability to communicate expectations clearly.

This position offers a challenging and rewarding opportunity within a longstanding business with a solid reputation. It is ideally suited for an existing Controller, Senior Supervisory Technician, or Service/Workshop Manager.