Workshop Controller

Theo; Eastbourne; On-site; GBP 33,000 - 40,000; Full time

Job summary

An established industry player is seeking a skilled Workshop Controller to enhance their dynamic team in Eastbourne. This role offers an exciting opportunity to lead a group of 20 technicians in a busy main car dealer environment. You will be responsible for optimizing workshop efficiency, managing job distributions, and ensuring high standards of service excellence. If you thrive in a fast-paced setting and are eager to advance your career with a prestigious brand, this is the perfect opportunity for you. Join a team that values professionalism and dedication, and make a significant impact in the automotive service sector.

Qualifications

• Proven experience as a Workshop Controller in a main dealer service department.
• Excellent communication and leadership skills.

Responsibilities

• Oversee efficiency and utilization of technicians in the workshop.
• Manage job distribution and ensure accurate job card processing.

Skills

Team Leadership

Communication Skills

Workshop Management

Customer Service

Job description

Are you an experienced and successful Automotive Service Advisor looking for a step up?

Discover an amazing opportunity with a busy main dealer!

Workshop Controller - Eastbourne

Salary: Basic £33,000 plus uncapped Bonus

Hours: Monday - Friday 8am - 6pm, NO WEEKENDS

Our client is seeking an experienced Workshop Controller to join their already successful motor trade team working within a busy main car dealer. You need to be a team player, able to work to deadlines and have the ability to use your own initiative.

Workshop Controller Responsibilities:

• Responsible for the efficiency and utilization of technicians
• Ensuring successful distribution of job cards through the workshop
• All related administration is completed to an accurate standard.
• Ensure accurate & timely processing of all “job card write-ups” and job completion status on DMS
• Pass all completed jobs to service costing / warranty / administration for invoicing whilst ensuring all work hours expended have been documented
• Operate the workshop loading system, allocating jobs to the Technicians who are most suitable
• Upsell to customers when appropriate and enjoy hitting both personal and department targets
• Managing 20 Technicians, both passenger car and commercial

The Ideal Workshop Controller:

• Be a true service professional who is an excellent communicator and leader who has a desire to build a career with this well-respected dealer group and world-renowned brand
• Experienced Workshop Controller with an outgoing professional manner who copes well under pressure and provides a service of excellence
• You will need to have had a solid career history gained in a main dealer Service department
• Someone who is used to a workshop of this size

If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company, then apply today!

If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.