Workshop Administrator & Scheduling Specialist

ZIGUP plc; Inverness; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Quarterly bonus

Life assurance (2x salary)

Well-being services (GP, mental health

Health & Dental plans

Gym memberships (discounted)

Vehicle-leasing schemes

Pension & Save-as-you-earn

Benefits App with discounts

Wagestream app

Job summary

Northgate Vehicle Hire is seeking a Workshop Administrator in Inverness to act as the vital link between customers and our workshop, ensuring a smooth visit for every vehicle. You will manage bookings, communicate progress, and support the workshop with planning and administration, backed by induction training and a can-do attitude.

The role emphasizes strong customer service, organisation, and the ability to keep the workshop running efficiently in a busy environment.

Qualifications

• Strong customer service skills.
• Proven planning and organisational abilities.
• Experience in automotive workshop administration is a plus.

Responsibilities

• Book in vehicles for maintenance and repairs.
• Liaise with workshop team to schedule work.
• Update customers on progress and timelines.
• Obtain the necessary approvals for work carried out.

Skills

Customer service

Planning

Administration

Job description

Northgate Vehicle Hire is seeking a Workshop Administrator in Inverness to act as the vital link between customers and our workshop, ensuring a smooth visit for every vehicle. You will manage bookings, communicate progress, and support the workshop with planning and administration, backed by induction training and a can-do attitude.

The role emphasizes strong customer service, organisation, and the ability to keep the workshop running efficiently in a busy environment.