Workshop Administrator

Northgate Vehicle Hire Limited; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading vehicle rental specialist as a Workshop Administrator, where you'll be the vital link between customers and our workshop. This role involves booking vehicles for maintenance, liaising with the workshop team, and ensuring customer satisfaction throughout the servicing process. With comprehensive training provided, this is an excellent opportunity to grow within a supportive environment. Enjoy competitive pay, a quarterly bonus scheme, and a range of benefits including generous annual leave and financial wellbeing support. Be part of a diverse team committed to keeping customers mobile across the UK.

Benefits

Quarterly Bonus Scheme

24-26 Days Annual Leave

Life Assurance (2x Salary)

Gym Discounts

Pension Scheme

Share Schemes

Retailer Discounts

Financial Wellbeing Support

Qualifications

• Experience in the motor trade or car dealerships is advantageous.
• Strong communication and customer service skills are essential.

Responsibilities

• Book vehicles for maintenance and repairs.
• Liaise with workshop team to schedule work and update customers.

Skills

Customer Service

Communication

Scheduling

Education

Full UK Manual Driving Licence

Job description

Workshop Administrator

Reference: APR20257204

Expiry date: 10:59, Tue, 27th May 2025

Location: Portsmouth

Benefits: Please contact us for details.

Weekly Hours: 42.5 hours / week

About Us: As the UK’s leading vehicle rental specialists, we are committed to keeping our customers mobile.

Role Overview: As a Workshop Administrator, you will be the key link between customers and our workshop, ensuring a smooth and efficient vehicle servicing process, embodying the Northgate experience.

Responsibilities include:

1. Booking vehicles for maintenance and repairs
2. Liaising with workshop team to schedule work
3. Updating customers on progress
4. Ensuring correct approvals for work

You will need a full UK manual driving licence. Experience in the motor trade or car dealerships is advantageous but not essential as comprehensive induction training will be provided.

Benefits include:

• Competitive salary and quarterly bonus scheme
• Annual leave starting at 24 days, rising to 26, plus bank holidays and a birthday day off
• Life assurance (2x salary), well-being services, gym discounts, vehicle leasing schemes, pension, and share schemes
• Access to retailer discounts and cashback deals via our Benefits App
• Financial wellbeing support through Wagestream

Join over 60 branches nationwide and be part of a leading provider in the light commercial vehicle rental sector, supporting major organizations across the UK, Ireland, and Spain.

We are committed to diversity and inclusion and look forward to your application.