Workshop Manager

TN United Kingdom; Chichester; On-site; GBP 29,000 - 35,000; Full time

Job summary

An established industry player is seeking a Workshop Manager in the Chichester area to oversee operations in a modern 5000 sq ft workshop. This role involves managing staff, ensuring smooth operations, and delivering excellent customer service. Ideal candidates will have motor trade experience and a good understanding of workshop processes. Join a dynamic team that values its members and offers numerous perks and benefits. This is a fantastic opportunity for those looking to make an impact in a supportive environment.

Benefits

Modern Equipment

Team Environment

Numerous Benefits

Qualifications

• Experience in workshop management or as a service manager preferred.
• Strong understanding of workshop processes and team management.

Responsibilities

• Manage workshop staff and booking schedule efficiently.
• Deal with customers face-to-face and over the phone.

Skills

Motor Trade Experience

Workshop Management

Customer Service

Numerical Skills

Tools

Kerridge

Job description

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Workshop Manager – Around the Chichester area

Basic up to £35,000 + Bonus

We are looking for a Workshop Manager or Assistant to handle increasing workflow. Previous motor trade experience and good knowledge of cars are essential. Experience with MOT testing and car repairs is helpful but not required. The client has a large 5000 sq ft workshop with modern equipment. Join a great team with numerous perks and benefits.

The role includes:

1. Dealing with customers face-to-face and over the phone at the service desk.
2. Managing workshop staff and the booking schedule.
3. Ensuring efficient workshop operations.
4. Handling incoming calls and emails.
5. Ordering parts.
6. Managing B2B relationships.

Workshop Controller - Requirements:

• Experience as a Workshop Controller or Service Manager is preferred but not essential.
• Confidence and strong understanding of workshop processes and team management.
• Full driving license; notify of any endorsements.
• IT literacy; Kerridge knowledge is a plus.
• Good numerical and administrative skills with attention to detail for KPI accuracy.