Workshop Administrator

Northgate Vehicle Hire Limited; Egham; On-site; GBP 28,000 - 35,000; Full time

Job summary

An established industry player is seeking a Workshop Administrator to be the vital link between customers and the workshop. This role is essential for ensuring vehicle visits run smoothly, emphasizing customer care and efficient operations. The ideal candidate will have strong customer service, planning, and administration skills, along with a full UK manual driving license. This position offers a competitive salary, a bonus scheme, and a range of benefits, including well-being services and flexible gym memberships, making it an attractive opportunity for those looking to thrive in a busy environment.

Benefits

24 days annual leave

Quarterly bonus scheme

Free life assurance

Well-being services

Discounted gym memberships

Exclusive vehicle-leasing schemes

Pension and share schemes

Benefits App with discounts

Wagestream for pay control

Qualifications

• Customer service skills are crucial for delivering excellent service.
• Planning and administration skills are essential for workshop efficiency.

Responsibilities

• Book vehicles for maintenance and repairs, ensuring smooth operations.
• Liaise with the workshop team to schedule work and update customers.

Skills

Customer Service

Administration Skills

Planning

Communication

Education

High School Diploma

Job description

Position not right for you?
Share it with someone you know.

Workshop Administrator

Reference: MAY20258172

Expiry date: 09:35, Thu, 5th Jun 2025

Location: Egham

Benefits: See below.

Salary: £28,144 pa + bonus up to £1,355 pa OTE
Weekly Hours: 42.5 hours / week

As the UK’s leading vehicle rental specialists, we are committed to keeping our customers mobile.

As a Workshop Administrator, you are the vital link between customers and our workshop, ensuring their vehicle visits run smoothly and efficiently.

Life as a Workshop Administrator with Northgate Vehicle Hire

Our workshops are busy and fast-paced. You will be the oil that keeps the workshop running smoothly. Customer care is our priority, so delivering excellent service with a smile is essential.

You will be booking vehicles for maintenance and repairs, liaising with the workshop team to schedule work, updating customers on progress, and ensuring approvals are in place. Your role supports the technicians by planning their day and maintaining workshop efficiency.

Understanding the motor trade or car dealerships will help you succeed. We provide induction training, but your customer service, planning, administration skills, and a 'can-do' attitude are crucial to delivering the Northgate experience.

You MUST have a FULL UK MANUAL Driving Licence.

As a Workshop Administrator with Northgate Vehicle Hire, we offer:

• A great basic salary, plus additional benefits.
• A quarterly bonus scheme (up to £1,355 pa OTE).
• 24 days annual leave, rising to 26 with service, plus bank holidays and an extra day for your birthday.
• Free life assurance (2x basic salary).
• Well-being services including 24/7 GP, mental health support, physiotherapy, Health Cash Plan, Dental Plan, and Travel Insurance.
• Discounted, flexible gym memberships.
• Exclusive vehicle-leasing schemes.
• Pension and share schemes.
• Benefits App with retailer discounts and cashback deals.
• Wagestream for control over your pay, savings, and financial coaching.

With over 60 branches nationwide, Northgate Vehicle Hire is a leading provider of light commercial vehicle rentals, partnering with major organizations. Part of ZIGUP, we support customers across the UK, Ireland, and Spain, offering support, development, and security.

We are agile, expert, imaginative, and reliable.