Workshop Administrator

Northgate Vehicle Hire Limited; Egham; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading vehicle rental specialist in Egham seeks a Workshop Administrator to ensure smooth operations in a busy workshop. The role involves coordinating vehicle maintenance, delivering excellent customer service, and managing workshop approvals. Ideal candidates will have strong organizational skills and a customer-focused mindset.

Benefits

Quarterly bonus scheme

Annual leave of 24 days, increasing to 26

Free life assurance

Well-being services

Discounted gym memberships

Employee vehicle leasing schemes

Pension and share schemes

Retailer discounts and cashback deals

Wagestream app for pay control

Qualifications

• Understanding of the motor trade or car dealership environment is essential.
• Must have a FULL UK MANUAL Driving Licence.

Responsibilities

• Book vehicles for maintenance and repairs.
• Coordinate with workshop team and update customers.
• Manage approvals for vehicle services.

Skills

Customer Service

Organizational Skills

Planning Skills

Job description

Workshop Administrator

Reference: MAY20258749

Expiry date: 12:40, Tue, 10th Jun 2025

Location: Egham

Benefits: See below

Salary: £28,144 pa + bonus up to £1,355 pa OTE
Weekly Hours: 42.5 hours / week

As the UK’s leading vehicle rental specialists, we are committed to keeping our customers mobile.

As a Workshop Administrator, you are the vital link between customers and our workshop, ensuring their vehicle visits run smoothly and efficiently.

Life as a Workshop Administrator with Northgate Vehicle Hire

Our workshops are busy and fast-paced. You will be the key to keeping the workshop running smoothly, delivering excellent customer service with a positive attitude.

Your role involves booking vehicles for maintenance and repairs, coordinating with the workshop team, updating customers on progress, and managing approvals. Your organizational skills and understanding of the motor trade or car dealership environment will help you succeed. Our training will support you, but a customer service mindset, planning skills, and a can-do attitude are essential.

You MUST have a FULL UK MANUAL Driving Licence.

Benefits of working with Northgate Vehicle Hire include:

• A competitive basic salary and a quarterly bonus scheme (up to £1,355 pa OTE)
• Annual leave of 24 days, increasing to 26 with service, plus bank holidays and a birthday leave
• Free life assurance (2x basic salary)
• Well-being services, including 24/7 GP, mental health support, physiotherapy, and health plans
• Discounted gym memberships
• Employee vehicle leasing schemes
• Pension and share schemes
• Access to retailer discounts and cashback deals via Benefits App
• Wagestream app for pay control and financial wellbeing support

With over 60 branches nationwide, Northgate Vehicle Hire is a leading provider of light commercial vehicle rental solutions, part of the larger ZIGUP group, supporting customers across the UK, Ireland, and Spain. We offer support, development opportunities, and security for our employees. Join us to unlock your potential and thrive in your career.

We are agile. We are experts. We are imaginative. We are reliable.