Workshop Administrator

Northgate Vehicle Hire Limited; Egham; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading vehicle rental specialist in the UK seeks a Workshop Administrator to facilitate operations and provide excellent customer service. You will book vehicles for maintenance, liaise with workshop teams, and ensure customer satisfaction. Join a dynamic team with great benefits and opportunities for growth.

Benefits

Competitive salary and quarterly bonus scheme

25 days annual leave plus bank holidays

Free life assurance (2x salary)

Well-being services including 24/7 GP

Discounted gym memberships

Vehicle leasing schemes

Pension and share schemes

Access to retailer discounts

Financial wellbeing tools including Wagestream

Qualifications

• Understanding of motor trade or car dealership environment.
• Full UK manual driving license required.

Responsibilities

• Booking vehicles for maintenance and repairs.
• Liaising with workshop teams to schedule work.
• Updating customers on progress.

Skills

Customer Service

Planning

Administration

Job description

Workshop Administrator

Reference: MAY20258749

Expiry date: 10th June 2025, 12:40

Location: Egham

Benefits: See details below.

Salary: £28,144 per annum + bonus up to £1,355 per annum (OTE)
Weekly Hours: 42.5 hours/week

About Us: As the UK’s leading vehicle rental specialists, we are committed to keeping our customers mobile. We strive to deliver the Northgate experience, ensuring their vehicle visits are seamless.

Role Overview: As a Workshop Administrator, you act as the vital link between customers and our workshop, facilitating smooth operations and excellent customer service.

Responsibilities include:

• Booking vehicles for maintenance and repairs
• Liaising with workshop teams to schedule work
• Updating customers on progress
• Ensuring approvals are in place for work carried out

You will need to understand the motor trade or car dealership environment, possess excellent customer service, planning, and administrative skills, and have a positive, can-do attitude. A full UK manual driving license is required.

Benefits:

• Competitive salary and quarterly bonus scheme (up to £1,355 OTE)
• 25 days annual leave plus bank holidays and an extra day for your birthday
• Free life assurance (2x salary)
• Well-being services including 24/7 GP, mental health support, physiotherapy, and more
• Discounted gym memberships
• Vehicle leasing schemes
• Pension and share schemes
• Access to retailer discounts and cashback deals via our Benefits App
• Financial wellbeing tools including Wagestream

With over 60 branches nationwide, Northgate Vehicle Hire is a trusted provider of light commercial vehicle rental solutions, part of the larger ZIGUP group, supporting customers across the UK, Ireland, and Spain.

Join us to unlock your potential and thrive in a dynamic, supportive environment.