Works Scheduler

Cobalt Housing; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking housing association as a Work Scheduler, where you'll play a vital role in connecting customers with trade operatives. This position involves issuing work orders, scheduling repairs, and ensuring smooth communication to enhance customer satisfaction. If you're passionate about community development and have a knack for organization, this is the perfect opportunity to make a difference in the lives of residents. Be part of a team dedicated to creating thriving communities and improving living conditions for those in need.

Qualifications

• Experience in scheduling and managing work orders.
• Strong communication skills for liaising with tenants.

Responsibilities

• Issue and control work orders while tracking progress.
• Liaise with tenants and plan work schedules effectively.

Skills

Customer Liaison

Work Order Management

Scheduling

Communication

Education

Experience in a similar role

Job description

Job Title: Work Scheduler

As a Work Scheduler, you will be the main point of contact between our customers and trade operatives, actively supporting the operational delivery teams to maintain productivity and improve customer satisfaction.

The postholder will:

1. Issue and control work orders and track progress.
2. Liaise with tenants and plan work schedules.
3. Make appointments to facilitate effective repair services.
4. Coordinate with the Asset Team and Cobalt Housing to ensure smooth delivery of both reactive and planned maintenance services.

The ideal candidate will have experience in a similar role.

For full details of the job description and person specification, please view the recruitment pack.

About Cobalt Housing

Cobalt Housing is a registered housing association based in North Liverpool. We manage and maintain around 6,000 affordable homes in Fazakerley, Sparrow Hall, Croxteth, and Norris Green.

We undertake a wide range of economic, neighborhood, and community regeneration activities. We believe that providing quality places to live and support to those in need helps develop thriving communities where people are proud to live and can flourish.

Our contact details:

• Address: 199 Lower House Lane, Liverpool, L11 2SF
• Website: www.cobalthousing.org.uk