Workplace Supervisor

Berry Recruitment Group; West of England; On-site; GBP 31,000 - 36,000; Full time

Job summary

ISS UK is seeking a Workplace Supervisor to be the face of an exceptional workplace experience. This role runs Monday to Friday, 8:00am–4:00pm, at £15.00 per hour, and requires a confident, friendly and organized person who loves making a great first impression.

As part of ISS and our client, you will greet colleagues and visitors, respond to enquiries, complete daily checklists and inspections, support room bookings, and ensure offices, meeting rooms and kitchens are clean, safe and presentable.

Qualifications

• 3-5 years' experience in a corporate environment.
• Confident using Microsoft Office and workplace systems.
• Customer-focused with a passion for great service.

Responsibilities

• Welcome colleagues and guests with a friendly, professional approach.
• Act as a key point of contact, responding to enquiries quickly and positively.
• Complete daily checklists and inspections to maintain high standards.
• Support room bookings and guest arrivals using the relevant systems.
• Ensure offices, meeting rooms and kitchen areas are clean, safe and presentable.
• Monitor cleanliness, comfort and the overall quality of the workplace environment.
• Follow all client security procedures and site requirements.
• Work closely with colleagues and internal stakeholders to deliver an outstanding service.

Skills

Customer service

Office software

Communication

Teamwork

Tools

Workplace systems

Job description

Workplace Supervisor

Monday - Friday | 8:00am - 4:00pm | £15.00 per hour

Be the face of an exceptional workplace experience

Are you a confident, friendly and organised people person who enjoys making a great first impression?

This is a fantastic opportunity for someone who takes pride in delivering excellent customer service, enjoys being hands-on and thrives in a busy workplace where no two days are quite the same.

About ISS

Established in the UK in 1968, ISS UK provides Integrated Facility Management services to customers across the public and private sectors.

Our vision is to become "The World's Greatest Service Organisation", driven by our commitment to our people, our customers and the quality of service we deliver.

About the role

As a Workplace Supervisor, you'll be a key ambassador for both ISS and our client. You'll be one of the friendly faces that colleagues and visitors see every day, helping to create a welcoming, safe and professional workplace experience.

You'll build positive relationships, respond to requests and enquiries, and make sure our workplace areas consistently meet the high standards expected by our customers.

What you'll be doing

• Welcome colleagues and guests with a friendly, professional approach.
• Act as a key point of contact, responding to enquiries quickly and positively.
• Complete daily checklists and inspections to maintain high standards.
• Support room bookings and guest arrivals using the relevant systems.
• Ensure offices, meeting rooms and kitchen areas are clean, safe and presentable.
• Monitor cleanliness, comfort and the overall quality of the workplace environment.
• Follow all client security procedures and site requirements.
• Work closely with colleagues and internal stakeholders to deliver an outstanding service.

What we're looking for

We're looking for someone who is:

• Confident and approachable, with a natural ability to build relationships.
• Customer-focused, with a genuine passion for delivering great service.
• Organised and proactive, with excellent attention to detail.
• Comfortable working as part of a team in a busy environment.
• Experienced in customer service, ideally with 3-5 years' experience in a corporate environment.
• Confident using Microsoft Office and workplace systems.

It would be great if you also have

Experience within property, facilities management or hospitality would be desirable.

SC Clearance is required for this position.

Ready to make a difference?

If you're a people-focused professional who takes pride in creating a positive workplace experience, get in touch.

We are committed to fair and inclusive recruitment. All applicants will be considered on the basis of their skills, experience, qualifications and ability to perform the role, and no applicant will be treated less favourably because of a protected characteristic under the Equality Act 2010.