Workplace Experience Manager

Jones Lang LaSalle Incorporated; Greater London; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking a Facilities Coordinator to support workplace management, maintenance and vendor oversight across on-site operations in Cambridge and London. You will manage tickets, coordinate with IT, Security, and Real Estate, and help keep facilities compliant and well-equipped for daily client activity.

You will assist in budgeting, purchasing via Ariba, and tracking spends against the plan, while ensuring high standards of service and safety.

Qualifications

• Knowledge of CMMS systems and ticketing workflows.
• Experience coordinating maintenance and vendor activities.
• Ability to manage office services and procurement.
• Familiarity with safety regulations on site.
• Strong collaboration with IT, Security and Real Estate teams.

Responsibilities

• Support workplace management, maintenance tickets and SLAs.
• Coordinate with IT, Security, Kitchen and Real Estate.
• Oversee purchasing, vendor management and stock of supplies.
• Prepare reports and maintain KPI data.
• Coordinate client events and site operations.
• Ensure compliance with health, safety and fire codes.

Skills

Facilities management

Vendor management

Budget tracking

CMMS systems

Ariba/purchase orders

Health & safety

Interdepartmental collaboration

Customer service

Tools

Ariba

CMMS

Job description

Jones Lang LaSalle (JLL) is seeking a Facilities Coordinator to support workplace management, maintenance and vendor oversight across on-site operations in Cambridge and London. You will manage tickets, coordinate with IT, Security, and Real Estate, and help keep facilities compliant and well-equipped for daily client activity.

You will assist in budgeting, purchasing via Ariba, and tracking spends against the plan, while ensuring high standards of service and safety.