Workplace Experience Host & Engagement Champion

Jones Lang LaSalle Incorporated; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

JLL in London is seeking a friendly Community Host to help make the workplace engaging and welcoming. You will be the primary interface between employees and facilities, delivering proactive service and real-time feedback to improve the office experience.

You should be fluent in English, possess superb customer service skills, and have at least 3 years in hospitality, coworking, or a similar client-facing role.

Qualifications

• Fluent in English, with excellent verbal and written communication.
• Minimum 3 years in hospitality, coworking, or a client-facing role.
• Strong interpersonal skills and a proactive customer-service mindset.

Responsibilities

• Be the face of the Workplace/Property team, delivering personalized service to employees and visitors.
• Manage inquiries, escalations and feedback with timely, professional responses.
• Support events, communications and wellbeing initiatives to enhance the employee experience.

Skills

Customer service

English fluency

Office suite

Education

High school diploma

Tools

Microsoft Office

Job description

JLL in London is seeking a friendly Community Host to help make the workplace engaging and welcoming. You will be the primary interface between employees and facilities, delivering proactive service and real-time feedback to improve the office experience.

You should be fluent in English, possess superb customer service skills, and have at least 3 years in hospitality, coworking, or a similar client-facing role.