Workplace Experience Host

CBRE Group, Inc.; Nottingham; On-site; GBP 19,000 - 23,000; Full time

Job summary

CBRE Group, Inc. in Beeston, Nottingham is seeking a professional Front of House Receptionist to be the welcoming face of a busy corporate workplace. You will deliver outstanding service to employees, visitors and stakeholders, and support a range of facilities activities.

The role is full-time and permanent, 37.5 hours per week, with a rotating pattern. You will manage sign-ins, room bookings, events, and provide back-office assistance to the Reception Supervisor, helping keep the reception and

Qualifications

• Experience in a reception, hospitality or front-of-house role.
• Excellent communication and interpersonal skills.
• Strong organisation and attention to detail.
• Proficiency with Microsoft Office and office systems.

Responsibilities

• Provide a warm and professional welcome to all visitors and guests.
• Manage visitor and contractor sign-in processes.
• Coordinate meeting room bookings and ensure rooms are ready.
• Support workplace events and activities.
• Assist with office moves, furniture deliveries and workspace organisation.
• Maintain reception and meeting room equipment.
• Deliver exceptional customer service to colleagues and visitors.
• Manage room booking systems and provide user support.
• Support helpdesk activities and work with Facilities Management.
• Assist the Reception Supervisor with daily operations and tasks.

Skills

Reception experience

Customer service

Front-of-house

Tools

Microsoft Office

Job description

Front of House Receptionist

Location: Beeston, Nottingham

Contract: Full-Time, Permanent (37.5 hours per week)

Be the Face of a Leading Corporate Workplace

We're looking for a professional and customer-focused Front of House Receptionist to become the welcoming face of a busy corporate workplace in Nottingham.

This is an excellent opportunity for someone who enjoys working with people, delivering exceptional customer service, and creating a positive experience for employees, visitors and stakeholders.

Key Responsibilities

• Provide a warm and professional welcome to all visitors and guests.
• Manage visitor and contractor sign-in processes.
• Coordinate meeting room bookings and ensure rooms are set up and presentation-ready.
• Support workplace events and activities.
• Assist with office moves, furniture deliveries and workspace organisation.
• Maintain reception and meeting room equipment.
• Deliver exceptional customer service to colleagues and visitors.
• Manage room booking systems and provide support to users.
• Support helpdesk activities and work closely with the Facilities Management team.
• Assist the Reception Supervisor with daily operations and additional workplace tasks.

About You

• Previous experience in a reception, hospitality, customer service or front-of-house role.
• Excellent communication and interpersonal skills.
• Strong organisational skills with great attention to detail.
• Confident using Microsoft Office and workplace systems.
• Able to prioritise tasks and work in a fast-paced environment.
• Positive, proactive and professional approach.
• Experience working to service standards or KPIs is desirable.

Working Hours

Monday to Friday, 37.5 hours per week on a rotating shift pattern:

• 7:00am - 3:00pm
• 8:00am - 4:00pm
• 9:00am - 5:00pm

Why Apply?

• Monday to Friday working pattern.
• Professional and supportive working environment.
• Opportunities to develop skills within workplace services and facilities management.
• Be part of a collaborative and customer-focused team.
• Gain exposure to a variety of workplace and facilities functions.