Workplace Delivery Officer

UKRN; Greater London; On-site; GBP 28,000 - 34,000; Full time

Job summary

UKRN is seeking an Administrator to join our Estates Function in London on a permanent, on-site basis. You will help create an engaging workplace and be the trusted point of contact for colleagues using and supporting the workplace.

You will build relationships across Ofgem, work with external service providers, and take ownership to solve problems while contributing to the wider Estates and Workplace team.

Qualifications

• Strong customer service and organisational skills are essential.
• Clear communication and good IT capabilities.
• Excellent attention to detail with a practical approach to resolving workplace issues.

Responsibilities

• Build relationships across Ofgem and work closely with external service providers, becoming a trusted point of contact for the people who use and support our workplace.
• Take ownership, solve problems and make a tangible difference to colleagues within the Estates and Workplace team.
• Contribute to a consistently positive workplace experience by maintaining a proactive and responsive admin function.

Skills

Customer service

Organisational skills

Clear communication

IT skills

Attention to detail

Initiative

Problem solving

Job description

We’re offering a permanent role with the chance to become a visible and valued part of the working day for colleagues across our London office. You’ll join our Estates Function, helping create an engaging workplace where people have the environment and support they need to work effectively. Based on site five days a week, you’ll play an important part in maintaining a consistently positive workplace experience.

This is a varied role where you’ll build relationships across Ofgem and work closely with external service providers, becoming a trusted point of contact for the people who use and support our workplace. You’ll have the scope to take ownership, solve problems and make a tangible difference to colleagues every day, while contributing to the wider success of our Estates and Workplace team.

We’re looking for someone with strong customer service and organisational skills, an approachable manner and the ability to confidently manage a varied and changing workload. You’ll combine clear communication and good IT capabilities with excellent attention to detail, initiative and a practical approach to resolving workplace issues. Additionally, you will need to be First Aid and Incident Control Manager trained.

Administrator, Communications, Corporate, Energy, Operations, Regulation, Stakeholder Engagement