Workplace Coordinator

RICS; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a proactive Workplace Coordinator to oversee the facilities operations in their London office. This exciting role involves managing daily operations, ensuring high standards of safety and maintenance, and fostering strong relationships with service providers. The ideal candidate will have experience in facilities management and PPM scheduling, along with excellent communication skills. Join a dynamic team committed to driving positive change and enjoy a range of benefits including comprehensive healthcare and generous leave policies. This is a fantastic opportunity to make a significant impact in a supportive and inclusive environment.

Benefits

Comprehensive healthcare coverage

Income protection

Life assurance

Aviva Group Personal Pension

25 days annual leave plus bank holidays

Generous time off policies

Qualifications

• Experience in facilities management and PPM scheduling is essential.
• Strong communication skills and ability to manage multiple priorities.

Responsibilities

• Manage day-to-day facilities operations for the London office.
• Oversee KPI and SLA reporting for contractors and service standards.
• Act as the main contact for all workplace-related queries.

Skills

Facilities Management

PPM Scheduling

Communication Skills

Team Player Mentality

Knowledge of Hard and Soft Services

Education

NEBOSH Certification

IOSH Certification

Job description

About Us

Unlock your potential and drive change with RICS, a leader in professional standards.

Join us, a global leader in shaping the built and natural environments. With 134,000 members worldwide and offices in key financial markets, we set the highest standards in land, real estate, construction, and infrastructure. Through innovation and trusted data, we drive positive change for present and future generations.

Role Purpose and Key Responsibilities

Join our dynamic team as a Workplace Coordinator, where you will manage the day-to-day facilities operations for our London office, ensuring smooth and efficient workplace services. You will work closely with internal teams and external contractors to meet high standards of safety, maintenance, and customer satisfaction.

1. Manage facilities requests, ensuring timely and effective action.
2. Arrange meeting rooms and events, including moving furniture and other physical activity.
3. Oversee KPI and SLA reporting for contractors, ensuring all service standards are met.
4. Supervise daily building inspections, PPM schedules, and reactive work requests.
5. Develop strong relationships with service providers to ensure quality, service, and value for money.
6. Act as the main point of contact for all Workplace-related queries, maintaining relationships with stakeholders.

About You

1. Experience with PPM scheduling and facilities management.
2. Strong communication skills and a team-player mentality.
3. Knowledge of hard and soft services in workplace environments.
4. NEBOSH or IOSH certification is a plus.
5. Enthusiastic, proactive, and able to manage multiple priorities.

Rewards and Benefits

1. Comprehensive healthcare coverage including private medical insurance.
2. Income protection and life assurance for financial security.
3. Aviva Group Personal Pension with employer matching up to 9%.
4. Annual leave of 25 days plus bank holidays for a healthy work-life balance.
5. Generous time off policies including maternity, paternity, moving house leave, marriage/civil partnership leave, volunteering, and a wellbeing day.

Equal Opportunity Employer: RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please speak to us if we can support you with any adjustments to our recruitment process. Candidates will need to have the correct right to work in the country the role resides in.