Facilities & Workplace Manager

So Energy; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Facilities & Workplace Manager to enhance the office experience and ensure compliance with health and safety regulations. This dynamic role involves overseeing office operations, managing supplier relationships, and supporting projects that improve workplace culture. The ideal candidate will be proactive, organized, and have a strong understanding of UK health and safety laws. Join a values-driven team committed to sustainability and customer-centric service in a vibrant, supportive environment.

Benefits

Personalised Learning and Development Budget

25 Holiday Days + local bank holidays

1 Birthday day

3 So Giving Days

Religious Celebrations Leave

Mental Healthcare Sessions

Enhanced Family Leave

Sabbatical Leave

Free Eye Tests

Qualifications

• Strong knowledge of UK health & safety regulations.
• Experience managing office operations and compliance.

Responsibilities

• Ensure compliance with health, safety, and environmental regulations.
• Manage daily office operations and supplier relationships.
• Oversee office projects and space planning.

Skills

Health & Safety Compliance

Office Operations Management

Supplier Relationship Management

Project Management

Organizational Skills

Proactivity

Education

IOSH or NEBOSH Qualification

Job description

Join to apply for the Facilities & Workplace Manager role at So Energy

• Personalised Learning and Development Budget
• 25 Holiday Days + your local bank holidays
• 1 Birthday day – it only happens once a year!
• 3 So Giving Days - spend these days giving back to your chosen cause
• Religious Celebrations Leave
• Mental Healthcare – Sessions with Unmind
• Enhanced Family Leave
• Sabbatical Leave
• Free Eye Tests

Chiswick, London (On-site)

Our Perks

• Personalised Learning and Development Budget
• 25 Holiday Days + your local bank holidays
• 1 Birthday day – it only happens once a year!
• 3 So Giving Days - spend these days giving back to your chosen cause
• Religious Celebrations Leave
• Mental Healthcare – Sessions with Unmind
• Enhanced Family Leave
• Sabbatical Leave
• Free Eye Tests

Values-driven culture – we’re really proud of our culture.

About So Energy

Founded in 2015, So Energy aims to improve the energy supply industry. With rapid yet sustainable growth, we serve over 300,000 customers and employ more than 450 Energists. Committed to a net zero future, we are customer-centric, tech-led, and passionate about sustainability. Our core values include:

• Clear
• Honest
• Ambitious
• Inquisitive
• Caring
• Sustainable

The Role

Facilities and Workplace Experience Manager reporting to the Head of People Operations. You will ensure our office environments are safe, compliant, and comfortable, blending operational excellence with health & safety leadership. This dynamic role involves overseeing safety procedures, managing office operations, liaising with suppliers and landlords, and supporting projects and events to enhance our workplace experience. The role requires on-site presence at our Chiswick office and occasional visits to Manchester.

Key Responsibilities

Health, Safety & Compliance

• Ensure compliance with all health, safety, and environmental regulations across London and Manchester offices.
• Lead as the competent person for HSE, managing risk assessments, incident reporting, and compliance.
• Develop and update HSE policies, keeping staff informed of regulatory changes.
• Manage risk assessments for non-standard activities and act as Chief Fire Warden.

Post & Front-of-House

• Welcome visitors, support team culture, and conduct inductions for new starters.
• Manage post, deliveries, access/security systems, and oversee daily office operations.
• Coordinate office supplies, troubleshoot issues, and manage supplier relationships.

Office Operations

• Oversee daily operational activities, ensuring accessibility and maintenance.
• Support office moves, layout projects, and social events.

Financial & Project Management

• Manage supplier relationships, contracts, and budgets.
• Assist with office projects, space planning, and business continuity planning.

Ideal Candidate

• Strong knowledge of UK health & safety regulations; IOSH or NEBOSH qualification.
• Experience managing office operations and compliance.
• Highly organized, proactive, and service-oriented.
• Comfortable with physical tasks and troubleshooting.

Desirable Skills

• Experience with office fit-outs or workplace design.
• Knowledge of hybrid working and multi-site management.

Our Values & Inclusion

We value diversity, equity, inclusion, and belonging. We encourage you to bring your authentic self to work, and we embed these principles into our culture.