Workforce Systems Support Administrator

Betsi Cadwaladr University Health Board; Abergele; On-site; GBP 22,000 - 28,000; Full time

Job summary

Betsi Cadwaladr University Health Board is seeking a Workforce Systems Support Administrator in Abergele. This role involves providing high-quality administrative support within the Workforce Systems Information team, focusing on data management and ensuring service delivery standards. Applicants with an NVQ level 3 or equivalent experience in administration are encouraged to apply, along with those who possess strong organizational and interpersonal skills.

Qualifications

• Essential qualifications include NVQ level 3 and ECDL or equivalent.
• Experience in NHS and knowledge of HR procedures are key.
• Strong interpersonal, administrative, and organizational skills required.

Responsibilities

• Provide comprehensive administrative support to various teams.
• Undertake the Establishment Control process and ensure quality service.
• Assist in the maintenance of data accuracy within the ESR system.

Skills

Administrative skills

Organisational skills

Interpersonal skills

Education

NVQ level 3 in an administrative related field

ECDL or equivalent

Tools

Microsoft Packages

Job description

2 days ago Be among the first 25 applicants

Job Overview

Job Overview

Do you pride yourself on exceptional customer service and have the ability to accurately process high levels of data and information? Are you a team player, who strives to exceed goals, with a proactive “can do” attitude? Do you enjoy learning and developing in a fast paced environment? Do you have a keen eye for detail and enjoy problem solving tasks? If so, look no further, this may be the post for you.

We are the Workforce Systems Information team, responsible for developing and maintaining BCUHB’s Electronic Staff Record system (ESR), Establishment Control process and Workforce Information.

We have an exciting opportunity for a motivated individual to join our team, as a Workforce Systems Support Administrator . The post holder will support the delivery of a comprehensive high quality administrative service.

When in post, the successful candidate will be provided with full training in relation to the area of work, and benefit from a wealth of experience and knowledge which the team hold. You will develop and demonstrate positive values, whilst working towards the organisations purpose to improve health and deliver excellent care.

Some elements of home working may be available for this post and this would be discussed at interview. Interviews will be held on site at Bryn y Neuadd hospital on Monday June 30th

Main duties of the job

To provide an effective comprehensive clerical and administrative support to Establishment Control, Workforce Systems and Information Teams across the range of duties and responsibilities, in order to ensure that the service is provided within defined quality standards as directed.

To undertake all aspects of the Establishment Control process, ensuring a proficient service is delivered. To communicate effectively via various channels, offering guidance and assistance where required. Provide insight to support the Establishment Control process in line with Key Performance Indicators.

To contribute to the Workforce Systems and Information Team and Governance Programme in ensuring the ESR database is cleansed, utilising the systems reporting mechanism to run various reports to support the completion of Key Performance Indicators.

Provide administrative cover for the wider team or providing assistance as necessary to meet any particular deadlines.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

• NVQ level 3 in an administrative related field or Certificate in Personnel Practice (CPP) or equivalent experience
• ECDL or ability to demonstrate equivalent level of skills
• Good standard of general education.
  
  

Experience

Essential criteria

• Knowledge of a range of administration and HR procedures, acquired through training and experience
• Experience of working for the NHS
  
  

Desirable criteria

• Knowledge of the Establishment Control, ESR /CAJE systems
• Experience of training delivery
• At least one year’s experience of working in a HR environment
  
  

Skills

Essential criteria

• Excellent Administrative and organisational skills
• Ability to work to competing demands and deadlines, prioritising as necessary
• Excellent interpersonal skills including tact, persuasion and diplomacy
• Able to work within established policies and procedures
  
  

Knowledge

Essential Criteria

• Demonstrate a working Knowledge of Microsoft Packages
  
  

Personal Qualities

Essential Criteria

• Ability to work under pressure and with changing priorities
• Flexible and adaptable in meeting changing service demands
• Able to maintain confidentiality
• Ability to use initiative and work without close supervision
  
  

Other

Essential criteria

• Ability to travel during the course of work
  
  

Desirable criteria

• Welsh speaking

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

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