Workforce Systems Support Administrator

NHS; Llanfairfechan, Abergele; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

The NHS offers an exciting opportunity for a Workforce Systems Support Administrator, focusing on clerical and administrative support to various teams. The ideal candidate will possess strong organizational skills, with substantial administrative knowledge and a keen eye for detail. Full training will be provided, supporting the continuous development in line with the NHS values.

Qualifications

• NVQ level 3 or equivalent experience required.
• Knowledge of HR procedures beneficial.
• Good standard of general education.

Responsibilities

• Provide clerical and administrative support.
• Communicate effectively for guidance.
• Run reports to support Key Performance Indicators.

Skills

Excellent Administrative skills

Organisational skills

Interpersonal skills

Education

NVQ level 3 in an administrative related field

ECDL or equivalent level of skills

Good standard of general education

Tools

Microsoft Packages

Job description

Do you pride yourself on exceptional customer service and have the ability to accurately process high levels of data and information? Are you a team player, who strives to exceed goals, with a proactive "can do" attitude? Do you enjoy learning and developing in a fast paced environment? Do you have a keen eye for detail and enjoy problem solving tasks? If so, look no further, this may be the post for you.

We are the Workforce Systems Information team, responsible for developing and maintaining BCUHB's Electronic Staff Record system (ESR), Establishment Control process and Workforce Information.

We have an exciting opportunity for a motivated individual to join our team, as aWorkforce Systems Support Administrator. The post holder will support the delivery of a comprehensive high quality administrative service.

When in post, the successful candidate will be provided with full training in relation to the area of work, and benefit from a wealth of experience and knowledge which the team hold. You will develop and demonstrate positive values, whilst working towards the organisations purpose to improve health and deliver excellent care.

Some elements of home working may be available for this post and this would be discussed at interview. Interviews will be held on site at Bryn y Neuadd hospital on Monday June 30th

Main duties of the job

To provide an effective comprehensive clerical and administrative support to Establishment Control, Workforce Systems and Information Teams across the range of duties and responsibilities, in order to ensure that the service is provided within defined quality standards as directed.

To undertake all aspects of the Establishment Control process, ensuring a proficient service is delivered. To communicate effectively via various channels, offering guidance and assistance where required. Provide insight to support the Establishment Control process in line with Key Performance Indicators.

To contribute to the Workforce Systems and Information Team and Governance Programme in ensuring the ESR database is cleansed, utilising the systems reporting mechanism to run various reports to support the completion of Key Performance Indicators.

Provide administrative cover for the wider team or providing assistance as necessary to meet any particular deadlines.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

• NVQ level 3 in an administrative related field or Certificate in Personnel Practice (CPP) or equivalent experience
• ECDL or ability to demonstrate equivalent level of skills
• Good standard of general education.

Experience

• Knowledge of a range of administration and HR procedures, acquired through training and experience
• Experience of working for the NHS
• Knowledge of the Establishment Control, ESR /CAJE systems
• Experience of training delivery
• At least one year's experience of working in a HR environment

Skills

• Excellent Administrative and organisational skills
• Ability to work to competing demands and deadlines, prioritising as necessary
• Excellent interpersonal skills including tact, persuasion and diplomacy
• Able to work within established policies and procedures

Knowledge

• Demonstrate a working Knowledge of Microsoft Packages

Personal Qualities

• Ability to work under pressure and with changing priorities
• Flexible and adaptable in meeting changing service demands
• Able to maintain confidentiality
• Ability to use initiative and work without close supervision

Other

• Ability to travel during the course of work
• Welsh speaking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,433 to £26,060 a yearper annum, pro rata

Contract

Permanent

Working pattern

Full-time,Part-time,Flexible working,Home or remote working

Reference number

050-AC396-0625

Job locations