Workforce Data & Systems Coordinator

Select Lifestyles Limited; West Bromwich; On-site; GBP 28,000 - 38,000; Full time

Job summary

Select Lifestyles Limited is seeking a Workforce Systems Coordinator to ensure accurate, reliable workforce data to support budgeting, planning and operational decisions across our West Midlands services.

You will administer key systems, train staff, manage payroll-related data, generate compliance reports for CQC and Local Authorities, and collaborate with IT and HR to improve data collection and reporting capabilities.

Qualifications

• Experience in HR data management, workforce analytics, or systems administration.
• Strong working knowledge of information systems or workforce planning tools.
• Excellent data analysis and presentation skills, with ability to interpret and communicate complex information clearly.
• Knowledge of GDPR and data protection principles relating to employee information.
• Strong organisational and problem-solving skills, with attention to detail and accuracy.
• Effective communicator, able to influence and build relationships across all levels.
• Demonstrated experience using Microsoft Office 365 applications.

Responsibilities

• Act as key administrator for Workforce Systems (e.g. Atlas, Camascope, Carebeans).
• Collaborate with IT (Synium) and external stakeholders with implementation of system upgrades.
• Ensure user permissions and access levels are appropriate and maintained in line with GDPR data protection legislation.
• Provide systems training and support to managers at all levels.
• Produce accurate and timely workforce reports, including budget-related information, to support senior leaders and service managers in effective decision-making.
• Set and update monthly service budgets, ensuring services are within approved financial limits.
• Monitor and ensure all worklogs are completed accurately prior to payroll lockdown, notifying managers and Locality Managers of any discrepancies and support timely resolution.
• Review and verify actual vs. confirmed reports to ensure managers approving annual leave comply with quarterly service-level annual leave budgets.
• Prepare regular and ad-hoc reports on key workforce metrics to support workforce planning, regulatory compliance, and evidence-based decision-making that underpins the delivery of safe, high-quality, person-centred care.
• Support and coordinate the preparation and submission of workforce returns and statutory reports to Local Authorities, Skills for Care's ASC-WDS, and the CQC.
• Contribute to internal and external audit processes as and when required.
• Work collaboratively with HR, Training, and Operations to identify opportunities to simplify data collection and enhance workforce reporting capabilities.
• Support and contribute to the delivery of workforce projects and initiatives.

Skills

HR data management

Workforce analytics

Systems administration

Data analysis

GDPR knowledge

MS Office 365

Education

CIPD Level 3

Tools

Atlas

Camascope

Carebeans

Synium

Job description

Select Lifestyles Limited is seeking a Workforce Systems Coordinator to ensure accurate, reliable workforce data to support budgeting, planning and operational decisions across our West Midlands services.

You will administer key systems, train staff, manage payroll-related data, generate compliance reports for CQC and Local Authorities, and collaborate with IT and HR to improve data collection and reporting capabilities.