Workflow Solutions Technician - Print Management

Reclamestudio Anytime; Manchester; Remote; GBP 10,000 - 40,000; Full time

Job summary

An innovative company is seeking a Workflow and Development Technician to provide exceptional technical support and manage projects remotely. In this dynamic role, you will deliver business-critical solutions tailored to unique customer needs while collaborating with various teams. Your expertise will help ensure seamless integration and outstanding service, all while staying ahead of industry trends. This position offers a unique opportunity to grow your skills in a supportive environment that values your contributions. If you are passionate about technology and customer service, this is the perfect opportunity for you.

Qualifications

• Experience in providing technical support and managing projects remotely.
• Ability to document solutions clearly for team handovers.

Responsibilities

• Provide technical support to customers and manage projects remotely.
• Deliver tailored solutions and document processes for smooth transitions.

Skills

Technical Support

Project Management

Customer Service

Documentation Skills

Education

Bachelor's Degree in a relevant field

Job description

This role is based remotely with some site visits.

As a Workflow and Development Technician, you will:

1. Provide technical support to external customers and internal departments, resolving issues and managing technical projects remotely.
2. Deliver business-critical solutions tailored to unique customer requirements, ensuring seamless integration and exceptional service.
3. Collaborate on projects, adhering to strict deadlines and SLA agreements, while juggling multiple priorities.
4. Document solutions with precision, enabling smooth handovers to other teams.
5. Stay ahead of industry trends, expanding your expertise as customer and technology needs evolve.

Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointment.