Subsidence Building Technician

TN United Kingdom; Matlock; Remote; GBP 30,000; Full time

Job summary

An established industry player is seeking an experienced Claims Technician to join their growing Subsidence Team. In this remote role, you will provide technical building claims solutions, manage third-party contractors, and ensure customer satisfaction. Your expertise in subsidence and building insurance claims will be crucial in negotiating cash settlements and driving claims towards resolution. With a supportive environment that offers training and career advancement opportunities, this role is perfect for those who thrive in a fast-paced, target-driven atmosphere. Join a team that values flexibility, motivation, and attention to detail.

Benefits

25 days holiday

Company bonus scheme

Training opportunities

Career advancement opportunities

Qualifications

• Experience in subsidence/building insurance claims is essential.
• Excellent communication and organizational skills are a must.

Responsibilities

• Drive subsidence claims towards settlement as part of a remote team.
• Communicate with customers and manage third-party contractors.

Skills

Communication Skills

Organizational Skills

Customer Service

Problem Solving

Attention to Detail

Computer Literacy

Education

Graduate Building Surveyor

5+ years Trade Experience

Job description

Social network you want to login/join with:

Claims Technician - Subsidence Team

Due to growth, an experienced Claims Technician is required to join a Subsidence Team. You will provide technical building claims solutions and support to surveyors and the claims management team.

Main duties and responsibilities include:

1. Working as part of a remote, desk-based team to drive subsidence claims towards settlement.
2. Communicating with customers, contractors, and insurer clients via telephone, email, and written correspondence.
3. Managing third-party companies to achieve vegetation removal and drain repairs to mitigate subsidence damage.
4. Updating and creating building repair scopes using in-house schedules of rates.
5. Negotiating cash settlements for repairs with policyholders.
6. Managing panel contractors, controlling repair schedules and costs.
7. Settling claims under delegated authority.
8. Having previous subsidence/building insurance claims experience, extensive trade experience (5+ years), or being a graduate building surveyor.
9. Demonstrating excellent communication and organizational skills.
10. Providing a high standard of customer service.
11. Being computer literate with excellent verbal and written communication skills.
12. Thriving in a fast-paced, target-driven environment.
13. Maintaining a positive attitude, being flexible, self-motivated, and a team player.
14. Paying attention to detail, assessing and resolving problems effectively.

Salary & Benefits:

• Up to £30,000 per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training, and career advancement opportunities.