WMS & Supply Chain Platform Specialist | Senior Tech

Clear Futures Recruitment Ltd; Greater London; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

Clear Futures Recruitment Ltd is seeking a Level 3 technical specialist to provide support, configuration and development across the Supply Chain technology platforms, initially focusing on the Warehouse Management System (WMS).

You will work on cross-country deployments, collaborating with project teams, warehouse users and external suppliers while developing and configuring the platform to meet business needs.

Qualifications

• Extensive experience in IT development, configuration or technical support in large or international organisations.
• Strong understanding of warehouse and supply chain processes from a technology perspective.
• Experience with system integrations and complex incident troubleshooting.
• SQL experience for troubleshooting, data investigation and reporting.

Responsibilities

• Provide Level 3 technical support and expertise across the Supply Chain platform, supporting change and release management.
• Investigate and resolve complex incidents and technical issues, identify root cause and determine solutions.
• Perform system configuration and technical development within the platform.
• Support system integration activities between the WMS and other Supply Chain/business systems.
• Work with project teams to understand requirements and determine delivery through the platform.
• Support testing, configuration, cutover and go-live activities for new country deployments.
• Assist in transitioning new countries into live operation and post-go-live support.
• Understand existing country configurations and processes to support future deployments.
• Assess impact of proposed changes and ensure solutions align with platform and business processes.
• Provide technical guidance to project teams and work with external suppliers to resolve issues and deliver changes.
• Support wider technical platform team and external support partners as required.
• Support platform performance monitoring and troubleshooting.

Skills

WMS platforms

SQL

Technical troubleshooting

Warehouse processes

Tools

Bartender

SSRS

Crystal Reports

Job description

Clear Futures Recruitment Ltd is seeking a Level 3 technical specialist to provide support, configuration and development across the Supply Chain technology platforms, initially focusing on the Warehouse Management System (WMS).

You will work on cross-country deployments, collaborating with project teams, warehouse users and external suppliers while developing and configuring the platform to meet business needs.