Winter Night Shelter Lead & Volunteer Coordinator

Central Recruitment Services Ltd; Greater London; Hybrid; GBP 16,000 - 26,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Central Recruitment is working with a charity supporting people experiencing homelessness to rebuild their lives. We are recruiting a Shelter Coordinator for a Winter Night Shelter across Lambeth and Southwark, with 37.5 hours per week and core hours 10:00–15:00.

You will lead volunteers, develop training and policies, manage partner venues, monitor attendance and safety, and coordinate donations. The role is a 6-month fixed-term contract (pro rata £33,529 per annum) with optional 1–2 days

Qualifications

• Previous project management experience coordinating a shelter or similar.
• Empathy with those experiencing homelessness and a desire to make a difference.
• Strong communication skills and ability to work with volunteers and guests.
• Excellent organisational and logistical skills, with the ability to prioritise tasks.
• Ability to work under pressure with drive and enthusiasm.
• Good IT skills, including Microsoft Office.
• Understanding and commitment to confidentiality (GDPR).
• Flexible and adaptable with a solutions-focused approach.
• Ability to manage budgets.

Responsibilities

• Oversee the running of the Winter Night Shelter programme
• Develop and deliver Team Leader training sessions, update toolkits, policies & guidance / handbooks for the shelter
• Lead on creating strong partnerships with participating venues and maintain these relationships
• Communicate daily with Team Leaders to ensure the smooth running of the shelter and troubleshoot any concerns
• Plan the delivery and collection of beds, bedding, health & safety kits and any donations to the shelters and laundering of bedding
• Monitoring guest attendance and any behavioural issues
• Plan, promote and run the Wednesday Club, including rota management of both regular and corporate volunteers
• Recruit, induct and support our dedicated volunteers
• Ensure food hygiene standards are maintained, and arranging training on this for new regular volunteers
• Build and maintain positive working relationships with partner organisations (e.g. shelter venues & team leaders, corporate and general volunteers, other charities)
• Lead on collating the annual report

Skills

Project management

Communication

Organisation

Budget management

IT skills

Confidentiality & GDPR

Flexibility

Problem solving

Team leadership

Tools

Microsoft Office

Job description

Central Recruitment is working with a charity supporting people experiencing homelessness to rebuild their lives. We are recruiting a Shelter Coordinator for a Winter Night Shelter across Lambeth and Southwark, with 37.5 hours per week and core hours 10:00–15:00.

You will lead volunteers, develop training and policies, manage partner venues, monitor attendance and safety, and coordinate donations. The role is a 6-month fixed-term contract (pro rata £33,529 per annum) with optional 1–2 days