Day Centre Team Leader

Wintercomfort for the Homeless; Cambridge; On-site; GBP 30,000; Full time

Benefits offered by this job

Pension scheme

Structured training and development opportunities

Comprehensive induction and probation period

Job summary

A charitable organization in Cambridge seeks a Day Centre Team Leader to supervise the weekend team and deliver essential welfare services. Responsibilities include maintaining a safe environment, coordinating day-to-day tasks, and providing support to individuals facing homelessness. This role requires management experience and strong organizational skills. A full-time position offering a salary of £30,000 per annum.

Qualifications

• Experience in managing a team and delivering welfare services.
• Ability to provide one-to-one support with various issues.
• Strong organizational and record-keeping skills.

Responsibilities

• Supervise the weekend locum team and deliver welfare services.
• Ensure the centre provides a welcoming and safe environment.
• Oversee essential facility access during opening hours.

Job description

Join to apply for the Day Centre Team Leader role at Wintercomfort for the Homeless

Wintercomfort is a small Cambridge charity supporting people who are homeless, vulnerably housed or at risk of losing their homes. We offer basic welfare amenities, educational development, pathways to employment and other services to help people achieve greater autonomy, in a safe and non‑judgemental environment.

Pay

Salary: £30,000 per annum. Hours: 37.5 hours per week, including some weekends.

Location

Cambridge – Overstream House CB4+

Role Summary

As a member of Wintercomfort’s Team, reporting to the Services Manager, the Day Centre Team Leader is responsible for supervising the weekend locum team, delivering welfare services over the weekend, developing and delivering Wintercomfort’s range of welfare services and social, learning, and work opportunities aimed at supporting individuals out of the spiral of homelessness and back into mainstream society.

Key Responsibilities

• Provide a welcoming and safe environment in which welfare and learning and development services can be delivered.
• Run the service on weekends and lead the Locum and weekend team.
• Coordinate day‑to‑day tasks during opening hours and handle any breaches of policy or the code of conduct.
• Oversee access to essential facilities such as meals, showers and laundry services at the centre.
• Provide one‑to‑one support with issues such as benefits claims, access to IT and online services; collaborate with professionals to identify individuals needing specific support in housing, recovery, social inclusion, tenancy and employment.
• Handle line management responsibility for the Locum Weekend Team and report safeguarding concerns to the Services Manager.
• Provide occasional cover of the reception area, welcoming visitors.
• Maintain accurate records of activities.
• Offer and conduct necessary referrals and signposting with Service Users.

Benefits

• Eligible for benefits such as pension scheme and death in service benefit.
• Comprehensive induction and probation period with structured training and development opportunities.
• Ongoing training to support role performance.

Interview Details

Interview commencing 17th November (Face to face at Overstream House).

Equality of Opportunity

We are committed to a proactive approach to equality, supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably on the grounds of sex, marital or parental status, race, ethnic or national origin, colour, disability, sexual orientation, religion, age or socio‑economic factors.

Screening Check Requirements

We have a legal responsibility to ensure you have the right to work in the UK before you can start working for us. If you do not have the right to work in the UK, any offer will be conditional upon you gaining it. We will ask to see original paperwork confirming your right to work in the UK.

This role requires an enhanced Disclosure and Barring Service (DBS) check. Any offer of employment will be conditional upon satisfactory completion of this check.

No agencies please.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management

Industries

Non‑profit Organizations