Wintel Engineer (Service) - Permanent - Defence

Sanderson Government & Defence; Stevenage; On-site; GBP 45,000 - 52,000; Full time

Job summary

Join a leading organization in the UK Defence Sector as a Wintel Engineer. This permanent role involves solving technical challenges and enhancing service delivery within a collaborative team environment. Ideal for those with strong problem-solving skills and technical expertise in Windows Server and Active Directory.

Benefits

Company performance bonus

DV allowance

Responsibilities

• Diagnose and resolve complex problems in a ticketed environment.
• Establish relationships with customers to enhance service.
• Train and coach team members.

Skills

Problem Solving

Customer Relationship

Team Working

Tools

Windows Server

Active Directory

Group Policy

VMware

Backup

DNS

Scripting

Job description

Wintel Engineer (Service) - Perm - DV Clearable

• Type: Permanent
• Location: Stevenage (5 days on-site)
• Salary: £45,000 - £52,000 + Company Benefits
• Clearance: Active SC Clearance + Must attain DV in role
• Contingency: Sole British National

This is an opportunity to join of the organisations at the forefront of the UK Defence Sector, as they look to expand their Wintel Engineering capability, joining an existing team working on a variety of complex solutions.

They're looking to bring in a Wintel Service Engineer, to join an overall capability team that work on blended solutions. The role will suit someone that enjoys solving technical challenges in a ticketed environment with a team.

The role will involve:

• Problem Solving. Takes ownership in obtaining the information, evidence and data required to diagnose and resolve more complex problems (both new and known), Escalates or gains support where appropriate. Proactively analyses, trends and reports on information (e.g. on performance service levels) in a timely manner to resolve problems, maintain and enhance service.
• Technical Capability. Works within a team as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users.
• Customer Relationship. Establishes relationships with customer's organization to deliver and enhance the service.
• Team Working. Trains and coaches members of the team to provide knowledge, assistance and advice. Works in a problem-solving team to resolve service issues. Able to act as team manager if needed.
• Process. Follows established processes, releasing to the change control process verified, validated and documented enhancements to eliminate problems and proactively develop the service.

Technical Skills

• Windows Server
• Active Directory
• Group Policy
• VMware
• Racking & Stacking
• Backup
• DNS
• Scripting (Desireable)

Benefits

• There are a variety of benefits, including company performance bonus, DV allowance & a broader benefits package

If you're interested in the above and would like to learn more, please apply or reach out to [e-mail]

RSG Plc is acting as an Employment Agency in relation to this vacancy.