Wine Waiter

Hiddenwell; Burton upon Trent; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Complimentary use of leisure and spa

Free parking

Discount on overnight stays and spa

30% discount on food and drink

Excellent induction and training

Perkbox online benefits

Career development opportunities

Job summary

Hoar Cross Hall in Staffordshire is seeking a wine enthusiast to join our Wine & Beverage team as a Wine Waiter. You will work closely with senior management to enhance our wine program and dining experiences.

The role requires passion for wine, strong communication, and guest-focused service. The position is full-time with evenings, weekends and holidays required, offering a competitive rate of pay and staff benefits.

Qualifications

• Wine knowledge and passion for wine
• Excellent communication and guest service skills
• WSET Level 2 preferred but not essential

Responsibilities

• Assist in wine selection, storage and stock control
• Provide expert advice and recommendations to guests for wine pairings
• Conduct wine tastings and educational sessions for guests and staff
• Work with the Food & Beverage team to ensure seamless service and promote wine offerings
• Upsell and promote featured wines, vintages and wine events

Skills

Wine knowledge

Wine service

Guest advisory

Upselling

Communication

Wine education

Education

WSET Level 2 (preferred)

Job description

Nestled in the heart ofStaffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional service and creating unforgettable memories for our guests.

The Role:

We are seeking apassionate and dynamic Wine Waiter to join our dedicated Food & Beverageteam. This role is perfect for a wine enthusiast looking to advance theircareer in the hospitality industry. You'll work closely with our SeniorManagement to manage our wine selection, enhance our wine service, andcontribute to our award-winning dining experiences .

Your skills and expertise:

• Assisting in the selection,acquisition, and storage of wines, ensuring our cellar reflects both classicand contemporary choices
• Providing expert advice andrecommendations to guests, enhancing their dining experience with tailored winepairings
• Conducting wine tastings andeducational sessions for both guests and staff
• Working alongside the Food& Beverage team to ensure seamless service and promote an understanding ofour wine offerings
• Upselling and promoting featured wines, special vintages, andwine-related events
• Having a foundation levelqualification from a recognised wine education body (e.g., WSET Level 2) ispreferred but not essential
• Having previous experience in asimilar role or a strong passion for wine and a desire to develop a career in wineservices
• Have excellent communicationand interpersonal skills, with the ability to engage guests and colleaguesalike.

Shift Patterns:

• Full-Time - 37.5 hours per week
• 5 days out of 7
• Flexibility to work evenings, weekends, and holidays as required.

Why Join Us:

• Work in a stunning, historic estate with a commitment to excellence in hospitality
• Competitive Rate of Pay
• Complimentary use of the leisure and spa facilities
• Free Parking
• Discount on overnight stays and spa days
• 30% discount on food and drink
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• Opportunities for professional development and career advancement within the Food & Beverage department

People say you can’t choose your family, well we choose you to be part of ours.