Wine Shop Sales Associate

Golf Holdings; Belfast City District; On-site; GBP 16,000 - 20,000; Full time

Job summary

Winemark is seeking a Sales Advisor for Castlereagh. You will provide exceptional customer service, share product knowledge and actively promote sales while maintaining store standards.

Requirements include 3 months retail experience, strong communication, and a professional appearance. Desirable items include WSET Foundation, driving license, and interest in wine. 1 x 12hr shift indicates a supportive team environment.

Qualifications

• Maths and English GCSE Grade C or above or equivalent.
• Three months previous experience in a retail environment.
• Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
• Ability to actively sell to customers
• Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
• Good standard of dress and appearance - clean and well groomed
• A good team player with the ability to work in a team environment
• WSET Foundation Certificate (Desirable)
• A valid driving license plus access to a car (Desirable)
• Interest and/or knowledge of wine (Desirable)
• Previous experience of cash handling (Desirable)
• Previous experience of stock handling and control (Desirable)

Responsibilities

• To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
• Identifying selling opportunities and acting on these
• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
• To ensure that stock is controlled and merchandised to Company standards at all times
• To assist with promotional set up
• To ensure that the premises are safe and secure at all times
• To comply with the Company regulations with regard to cash handling and administration
• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
• Any other duties relevant and related to the post

Skills

Communication Skills

Customer focused

Active selling

Team player

Personal drive

Professional appearance

Education

maths & English GCSE

Job description

Winemark is seeking a Sales Advisor for Castlereagh. You will provide exceptional customer service, share product knowledge and actively promote sales while maintaining store standards.

Requirements include 3 months retail experience, strong communication, and a professional appearance. Desirable items include WSET Foundation, driving license, and interest in wine. 1 x 12hr shift indicates a supportive team environment.