Wine‑Led Waiter/Waitress — Guest Experience Pro

Humble Grape; Greater London; Vor Ort; GBP 33.000 - 35.000; Vollzeit

Benefits dieser Stelle

50% staff discount across Humble Grape

Training and development support, incl

Cycle-to-Work scheme

Supplier trips and wine tastings

Annual staff events

Reward & Recognition platform

Generous referral bonus programme

Free team meals

Zusammenfassung

Humble Grape Canary Wharf is seeking a Waiter/Waitress to deliver warm, attentive service in a wine-led environment. You’ll welcome guests, take orders, describe dishes and pair wines while collaborating with kitchen and bar teams.

This role suits someone who loves hospitality, cares about presentation and guest experiences, and is keen to learn about wines. Full right to work in the UK is required and training support including WSET is offered.

Qualifikationen

• Prior experience in hospitality preferred but not required.
• Passion for hospitality and delivering guest experiences.
• Interest in wine and willingness to learn about grapes, regions and producers.
• Good spoken and written English.
• Team player who supports colleagues and learns new skills.

Aufgaben

• Deliver warm, friendly and attentive service to every guest.
• Welcoming guests and understanding their needs to make them feel at home.
• Learn about Humble Grape wines and help guests discover bottles they’ll love.
• Take food and drink orders accurately and confidently.
• Describe dishes, suggest wine pairings and share wine stories.
• Collaborate with kitchen, bar and broader team for smooth service.
• Maintain high standards of presentation, cleanliness and organisation.
• Handle guest questions and feedback positively and professionally.
• Support teammates during busy services and contribute to teamwork.
• Follow service procedures, food safety standards and responsible alcohol service.

Kenntnisse

Hospitality

Customer-facing

Communication skills

Team player

English proficiency

Working under pressure

Reliable and organised

Attention to detail

Wine interest

Jobbeschreibung

Humble Grape Canary Wharf is seeking a Waiter/Waitress to deliver warm, attentive service in a wine-led environment. You’ll welcome guests, take orders, describe dishes and pair wines while collaborating with kitchen and bar teams.

This role suits someone who loves hospitality, cares about presentation and guest experiences, and is keen to learn about wines. Full right to work in the UK is required and training support including WSET is offered.