Hospitality Host & Receptionist – Reservations & Guest Experience

Humble Grape; Greater London; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Career progression

Wine training with WSET-qualified team

Staff discounts

Complimentary staff meals

Cycle to Work Scheme

Annual staff events

Job summary

Humble Grape (in partnership with Vivat Bacchus) seeks a confident Host & Receptionist for its Farringdon restaurant in London. The role centers on bookings, guest welcome, and seating, supporting the floor team during busy periods to ensure smooth service.

You are warm, highly organised, and professional on the phone and in person, with a passion for wine, food, and hospitality. UK work rights required; weekend work may apply.

Qualifications

• Hospitality experience preferred.
• Excellent English communication and telephone etiquette.
• Ability to manage bookings and guest seating with a smile.

Responsibilities

• Manage reservations, enquiries, and special requests.
• Welcome and seat guests, coordinating with the floor team.
• Provide clear, friendly information and help guests feel at home.

Skills

Warm personality

Organised

Customer service

English fluency

Job description

Humble Grape (in partnership with Vivat Bacchus) seeks a confident Host & Receptionist for its Farringdon restaurant in London. The role centers on bookings, guest welcome, and seating, supporting the floor team during busy periods to ensure smooth service.

You are warm, highly organised, and professional on the phone and in person, with a passion for wine, food, and hospitality. UK work rights required; weekend work may apply.