Window Fitter

Novus Property Solutions; Stoke-on-Trent; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Training and development

Discounted healthcare scheme

Tastecard discounts

Refer a friend scheme

Volunteering day

Job summary

Novus Property Solutions is seeking a Window Fitter to install, repair and replace windows in domestic properties across Stoke-on-Trent and surrounding areas. Travel to tenanted and void properties is required, with a standard 39-hour week and Monday–Friday pattern.

You’ll work to high standards, ensuring safety, quality and customer care, with related multi-skilled tasks such as making good, trims and general finishing. A DBS is required.

Qualifications

• Experience installing, repairing or replacing windows within domestic properties is essential.
• Ability to work safely and to a high standard.
• Ability to communicate professionally with residents.

Responsibilities

• Install, repair and replace windows and related components in domestic properties.
• Remove existing windows and prepare openings safely.
• Fit windows, frames and fixtures in line with manufacturer guidance and Novus standards.
• Carry out minor joinery, sealing and finishing works.
• Ensure sites are clean, safe and left ready for customer use.

Skills

Attention to detail

Customer focus

Hands-on

Education

Fenestration Installation Level 2

Full UK Driving Licence

Job description

Window Fitter X2

Location: Stoke on Trent, with travel required to tenanted and/or void domestic properties within the area. Typically, Monday to Friday, 39 hours per week.

As a Window Fitter for Novus Property Solutions, you’ll be responsible for the safe, efficient and high‑quality installation, repair and replacement of windows and associated fixtures within domestic properties. This is a hands‑on role where attention to detail, pride in your workmanship and a strong customer focus are essential.

The role goes beyond window fitting alone and will involve related multi-skilled tasks including making good, minor joinery, sealing, trims, associated repairs and general finishing works. You’ll work in line with Novus standards, manufacturer guidance, customer requirements and relevant health and safety procedures, representing Novus professionally and respectfully in residents’ homes.

What’s in it for you?

• Stable, long-term work supporting planned works, refurbishment and property maintenance projects in domestic homes.
• Work-life balance with standard Monday–Friday hours, 39 hours per week.
• 23 days holiday + bank holidays, with the flexibility to buy or sell annual leave.
• Fleet Van/Fuel Card (business use)
• Pension scheme to support your future.
• Training and development – relevant to your role if required.
• Supportive operational and planning teams who help organise work effectively and keep jobs running smoothly.
• Refer a friend scheme – earn up to £1000
• Additional benefits, including:
• Discounted healthcare scheme
• High street & lifestyle discounts (including Tastecard)
• One paid volunteering day per year
• Length of service awards

Most importantly, you’ll be working in a role where your work genuinely makes a difference. You’ll help provide safe, secure, well‑finished homes for residents, while being part of a respectful, inclusive and professional team that values doing the job properly.

An Outline Of Your Responsibilities And Experience

• Install, repair and replace windows and associated components within domestic properties, ensuring all works are completed safely and to a high standard.
• Remove existing windows and prepare openings safely and appropriately before installation.
• Fit windows, frames, glazing units and associated fixtures securely and accurately, in line with manufacturer guidance and Novus quality expectations.
• Complete associated multi-skilled works including minor joinery, trims, sealing, making good, ironmongery, locks, latches, handles and general finishing.
• Carry out minor repairs and adjustments to UPVC, timber and/or composite windows and associated fixtures, where competent to do so.
• Leave all installations neat, weatherproof, functional and ready for customer use, ensuring work areas are clean, tidy and safe on completion.
• Identify and report any additional repairs, defects, access issues or health and safety concerns that may affect completion of the work.
• Work from job tickets or handheld devices, ensuring updates, photographs and records are completed accurately and on time.
• Communicate professionally and courteously with residents before, during and after works, explaining the work being carried out and treating their homes with care and respect.
• Work effectively with supervisors, planners, operational teams, other trades, subcontractors, SHEA and customer service teams to support smooth delivery of works.
• Experience installing, repairing or replacing windows within domestic properties is essential, along with practical experience completing associated multi-skilled finishing works.
• Experience working in social housing, tenanted properties within planned works refurbishment would be advantageous.
• Essential qualifications: Fenestration Installation Level 2 and a Full UK Driving Licence.
• Desirable qualifications and training: NVQ Level 2 or above in Joinery, Carpentry or a related trade, along with relevant safe working accreditations such as Asbestos Awareness, Face Fit, Manual Handling, Working at Height or PASMA.
• A DBS will be required.

A Little Bit About Us

Novus Property Solutions is a dynamic, award‑winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family‑owned business with a rich 129‑year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate.

At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons, that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply to the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award‑winning Property Maintenance company in this, or another role.