Winchester Store Manager

TN United Kingdom; Winchester; On-site; GBP 25,000 - 40,000; Full time

Job summary

An innovative and inclusive company is seeking a dynamic Store Manager to lead a talented team in Winchester. This role involves delivering exceptional customer service, fostering a positive work environment, and driving store performance while aligning with the company's values. As a brand ambassador, you will play a key role in promoting the brand's culture and ensuring a high standard of visual presentation and profitability. Join a journey where your leadership will help shape the future of retail and make a meaningful impact in the community.

Benefits

25 days holiday plus bank holidays

Perkbox online platform

THRIVE learning management system

Dental insurance

Pension scheme

Critical illness cover

Sick pay allowances

O2 phone discount

Eye tests and glasses contributions

Sabbatical leave based on length of service

Qualifications

• Outstanding organization and communication skills are essential.
• Genuine desire to make a difference and be part of the brand story.

Responsibilities

• Deliver high standards of customer service and store productivity.
• Make commercial decisions and identify business opportunities.

Skills

Customer Service

Leadership

Communication

Organization

Job description

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Role: Store Manager

Location: Winchester

Job type: Fixed Term (9 months), Full-Time, 40 hours

Looking for the next adventure? Named in The Sunday Times 2023 Best Places to Work, now is a great time to join our journey and build your career.

Who are we?

For over 30 years, we've traveled, laughed, and grown. We believe life is for living and is more fun with those we love. Our purpose is to bring style and positivity to our customers' lives through the clothes we make, the actions we take, and the values we uphold.

We are Made for Life. Considered style. Trusted quality. Sustainably sourced. Proud to be a B Corp TM.

Equality and inclusion aren’t just aspirations but standards. We promote and drive equality within our workforce to foster an inclusive environment where everyone can connect with our customers, colleagues, and communities. You will play a key role in creating a workplace free from prejudice, racism, sexism, harassment, bullying, and marginalization.

The challenge - balancing our values while being commercial

We seek talented retailers who thrive in a dynamic environment, enjoy life, understand our brand and customers, and are passionate about development and success. As a natural leader, you will coach, develop, and support your team to reach their full potential while maintaining a fun and exciting atmosphere. Acting as a brand ambassador, you will promote the FatFace brand and culture through your team and align with the company’s social and environmental missions.

You will take pride in delivering high standards of customer service, visual presentation, profitability, and store productivity. You will be responsible for your store’s performance, making commercial decisions, and identifying business opportunities to drive results—all while keeping customers at the heart of every decision.

Outstanding organization and communication skills are essential for this role, as is a genuine desire to make a difference and be part of the FatFace story.

Benefits of working with us

• 25 days holiday plus bank holidays
• Perkbox online platform with discounts, wellbeing content, and more
• THRIVE learning management system with thousands of learning resources
• Dental insurance (employee-funded)
• Pension scheme and 24/7 support from UNUM/Retail Trust/Fashion Textiles
• Critical illness and death in service cover for salaried staff
• Sick pay allowances
• O2 phone discount
• Eye tests and glasses contributions (qualifying roles)
• Sabbatical leave based on length of service
• Enhanced family-friendly policies, including maternity leave
• Refer a friend scheme