Wholesale Sales & Ops Associate — Logistics & Accounts

ERG Media; United Kingdom; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

ERG Media is seeking a hybrid commercial and operations professional to own a portfolio of wholesale accounts and to coordinate warehouse fulfilment and international shipments. You will report to the Sales Manager and help redesign our order process.

Ideal candidates have 1–3 years in sales or wholesale operations, with hands-on logistics experience and strong written English, plus a proactive, detail-oriented mindset.

Qualifications

• 1-3 years in sales, account management, or B2B/wholesale operations
• Hands-on experience with logistics and warehouse coordination (working with 3PLs, managing stock and fulfilment)
• Practical experience exporting goods internationally — customs documentation, freight forwarders, Incoterms, commodity codes, and cross-border duties
• Strong written English and a genuinely organised, detail-first way of working
• Confidence doing outbound outreach and following up like a professional
• A self-starter who’s comfortable with ambiguity and likes fixing broken processes

Responsibilities

• Own a portfolio of narrow-liner wholesale accounts, from prospecting and outreach through to closing
• Run the logistics — coordinate with our warehouse and fulfilment partners so orders ship accurately and on time
• Manage international shipping and export — prepare and check customs paperwork, work with freight forwarders and brokers, and keep goods moving cleanly across borders
• Keep the data clean — own the CRM, the store-finder listing, and consignment stock reporting
• Keep customers happy — handle order confirmations, stock and shipping updates, and day-to-day account queries without the back-and-forth

Skills

Sales

Account management

B2B wholesale

Logistics coordination

Export experience

CRM management

Attention to detail

Outbound outreach

Job description

ERG Media is seeking a hybrid commercial and operations professional to own a portfolio of wholesale accounts and to coordinate warehouse fulfilment and international shipments. You will report to the Sales Manager and help redesign our order process.

Ideal candidates have 1–3 years in sales or wholesale operations, with hands-on logistics experience and strong written English, plus a proactive, detail-oriented mindset.