Wholesale Accounts & Operations Coordinator

4th & Reckless; Altrincham; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Birthday day off

25-day holiday

Flexible hours

Hybrid working - 4 days in the Altrich

Job summary

4th & Reckless is seeking a commercially minded account coordinator to support wholesale orders from PO to delivery, maintain records, and drive account growth in a fast-paced fashion environment.

You will work with the Senior Wholesale Merchandiser plus operations, logistics and finance to ensure timely deliveries, manage samples, and help optimise processes including automation. Hybrid role based in Altrincham with flexible hours and staff perks.

Qualifications

• 1 year experience in account coordination or wholesale operations.
• Highly organised with strong attention to detail and ability to manage multiple deadlines.
• Strong Excel skills, comfortable working with numbers and sales data.
• Familiarity with inventory systems and order management platforms.
• Fashion Merchandising degree preferred.

Responsibilities

• Support the full wholesale order cycle, from PO to delivery, and after-sales service.
• Act as a point of contact alongside the Senior Wholesale Merchandiser for wholesale customers and suppliers, ensuring timely and accurate support for full visibility of deliveries.
• Maintain accurate records across systems, including orders, pricing, inventory, and contacts.
• Sample management for wholesale customers and e-commerce ensuring samples arrive on time for photoshoots and customer requirements.
• Maintain strong relationships with wholesale customers alongside the Wholesale team.
• Complete data forms and provide required information as part of the sales cycle.
• Collaborate with operations, logistics, and finance to ensure smooth partner experiences.
• Contribute to growing existing accounts through proactive support and customer service.
• Identify opportunities to improve processes, including automation and AI where relevant.

Skills

Account coordination

Wholesale operations

Excel

Sales data analysis

Education

Fashion Merchandising degree

Tools

Inventory systems

Order management platforms

Job description

This is a varied and hands-on role covering a broad range of responsibilities, from processing wholesale customer orders and supplier orders to managing partner data, supporting deliveries and day-to-day coordination.

We are looking for a commercially minded, detail-oriented individual who thrives in a fast-paced environment and is excited to contribute to both operational excellence and account growth.

• Support the full wholesale order cycle, from PO to delivery, and after-sales service
• Act as a point of contact alongside the Senior Wholesale Merchandiser, for wholesale customers and suppliers, providing timely and accurate support ensuring customers have full visibility of their expected delivery
• Maintain accurate records across systems, including orders, pricing, inventory, and contacts
• Sample Management for both Wholesale Customers and Ecomm ensuring that samples arrive on time for photoshoot deadlines and customer sample requirements
• Alongside the Wholesale team, maintain strong relationships with Wholesale Customers
• Complete data forms and provide any required information as part of the sales cycle
• Collaborate with operations, logistics, and finance teams to ensure smooth partner experiences
• Contribute to growing existing accounts through proactive support and customer service
• Identify opportunities to improve processes, including automation, and AI where relevant

Ideal candidate

• 1 years’ experience in account coordination, or wholesale operations. Applicants with a data driven background or relevant Fashion Merchandising degree will also be considered
• Highly organised with strong attention to detail and ability to manage multiple deadlines
• Strong Excel skills, comfortable working with numbers and sales data
• Familiarity with inventory systems & order management platforms
• Commercially minded with a proactive approach to supporting account growth
• Experience in fashion, luxury, or lifestyle brands preferred
• A positive, collaborative team player who is eager to learn and contribute

• Birthday day off
• 25-day holiday
• Flexible hours
• Vibrant team
• 40% off staff discount
• Team socials
• Competitions
• Hybrid working - 4 days in the Altrincham office