Wholesale Coordinator

Carl Friedrik; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Contributory pension scheme

Annual company trip

Funding for learning

Job summary

Carl Friedrik is looking for a Wholesale Administrator to support their wholesale and partnerships function. This role involves processing orders, managing partner data, and contributing to account growth.

The ideal candidate should have over 2 years of experience in sales support or wholesale operations and be skilled in Excel and Google Workspace. The position offers flexible location options including London, Barcelona, or remote work.

Qualifications

• 2+ years’ experience in account coordination, sales support, or wholesale operations.
• Highly organised with strong attention to detail and ability to manage multiple deadlines.
• Experience with platforms such as Shopify, Xero, and/or dropshipping tools.

Responsibilities

• Support the full wholesale order cycle from PO to invoicing and delivery.
• Act as the first point of contact for wholesale and corporate partners.
• Maintain accurate records including orders and pricing.

Skills

Account coordination

Sales support

Strong Excel skills

Google Workspace

Experience with Shopify

Job description

Job Description

As we continue to grow, we are expanding our team and are now looking for a Wholesale Administrator to support the wholesale and partnerships function, as well as the development of our existing accounts.

This is a varied and hands-on role covering a broad range of responsibilities, from processing wholesale and corporate orders to managing partner data, supporting deliveries, reporting, and day-to-day coordination. As part of the team’s growth, this role will also support dropshipper management, helping to ensure smooth operations across our partner network.

We are looking for a commercially minded, detail-oriented individual who thrives in a fast-paced environment and is excited to contribute to both operational excellence and account growth.

Your responsibilities

• Support the full wholesale order cycle, from PO to invoicing, delivery, and after-sales service
• Act as the first point of contact for wholesale and corporate partners, providing timely and accurate support
• Maintain accurate records across systems, including orders, pricing, inventory, and contacts
• Prepare sales materials such as lookbooks, line sheets, order forms, ATS lists, and newness presentations
• Coordinate regular account check-ins and maintain strong relationships with key partners
• Monitor account performance against agreed commercial terms and ensure alignment with brand and marketing standards
• Complete data forms and provide any required information as part of the sales cycle
• Organise and present sales data, performance metrics, and account summaries
• Collaborate with operations, logistics, and finance teams to ensure smooth partner experiences
• Assist with trade show preparation, follow-ups, and general wholesale coordination
• Support dropshipper management and partner integrations across relevant platforms
• Contribute to growing existing accounts through proactive support and world-class customer service
• Identify opportunities to improve processes, including leveraging tools, automation, and AI where relevant

Ideal candidate

• 2+ years’ experience in account coordination, sales support, or wholesale operations
• Highly organised with strong attention to detail and ability to manage multiple deadlines
• Strong Excel / Google Workspace skills, comfortable working with numbers and sales data
• Experience with platforms such as Shopify, Xero, and/or dropshipping tools (e.g. Mirakl) is a strong advantage
• Familiarity with inventory systems, order management platforms, or CRM tools is a plus
• Commercially minded with a proactive approach to supporting account growth
• Comfortable working with technology and open to using tools/AI to drive efficiency
• Experience in fashion, luxury, or lifestyle brands preferred but not essential
• A positive, collaborative team player who is eager to learn and contribute

Benefits

• Competitive salary
• Contributory pension scheme
• Annual company trip + regular team social events
• Flexible location — London, Barcelona or remote
• Premium working spaces in Central London and Barcelona
• Funding for learning and professional development

Start date: As soon as possible