Wholesale Account Assistant

Jadedldn; Greater London; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

50% Employee Discount

24 days holiday per year (plus bank)

Birthday day off

Moving day per year

Hybrid Working Arrangements - 1 day Wf

Job summary

Jadedldn is seeking a proactive Wholesale Administrator to support the Head of Department and Wholesale Account Manager in managing the sales process for wholesale customers. You will assist in day-to-day operations, prepare line sheets per order and liaise with productions and customers to confirm delivery windows.

The role requires 1–2 years in Wholesale, excellent Excel skills, and strong communication. You will thrive under pressure, manage multiple orders, and help with selling reports and

Qualifications

• 1–2 years’ experience in a Wholesale environment.
• Experience working with wholesalers including Zalando/Urban/US Dept Stores.
• Excellent Excel skills.
• Great communication skills and ability to liaise with all departments.
• Accuracy with great attention to detail.
• Ability to remain calm under pressure, managing multiple projects and deadlines.
• Strong administration and organisational skills.

Responsibilities

• Assist in all aspects of the smooth running of wholesale partnerships.
• Support creating Line sheets - per order, per customer.
• Check and enter orders in company system.
• Confirm delivery windows with Production - follow up with Manager if delays.
• Highlight Order changes.
• Communicate with customers changes before orders are confirmed.
• Wholesale Samples management.
• Analysing sell through reports.
• Look at customer sites and critique.
• Support Manager with preparing for wholesale meetings.

Skills

Excellent communication

Attention to detail

Work under pressure

Problem solving

Organisational skills

Tools

Excel

Job description

Reports to:

Wholesale Account Manager

Role overview:

To support the Head of Department and Wholesale Account Manager in managing the sales process to wholesaler customers.

Responsibilities and Duties:

• Assist in all aspects of the smooth running of wholesale partnerships.
• Support creating Line sheets - per order, per customer.
• Check and enter orders in company system.
• Confirm delivery windows with Production - follow up with Manager if delays.
• Highlight Order changes.
• Communicate with customers changes before orders are confirmed.
• Wholesale Samples management.
• Analysing sell through reports.
• Look at customer sites and critique.
• Support Manager with preparing for wholesale meetings.

• Minimum 1-2 years’ experience in a Wholesale environment.
• Previous experience working with wholesalers including Zalando/Urban/US Dept Stores.
• Excellent Excel skills.
• Flexible work approach, great communication skills and able to liaise with all departments.
• Accuracy with great attention to detail.
• Ability to remain calm under pressure, managing multiple projects and working to tight deadlines.
• Excellent administration and organisational skills, a keen problem-solver.

• 50% Employee Discount
• 24 days holiday per year (plus bank holidays)
• A paid day off on your birthday
• A paid moving day per year
• Hybrid Working Arrangements - 1 day per week WFH after 6 month probation
• Pension Scheme
• Bonus Scheme
• Employee Assistance Programme for you and your family
• £500 employee referral bonus scheme
• Local Business Discounts (cafés, fitness, beauty etc)
• North-West London office location directly located next to good transport links
• Casual office dress code (your style of dress is up to you, wear what you feel best in)
• Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies)
• Regular Office Social Events (e.g. payday socials)