Welsh-Speaking Paediatrics Appointments Clerk

NHS; Bangor; Hybrid; GBP 29,000 - 36,000; Part time

Benefits offered by this job

Family-friendly benefits

Work-life balance policies

Disability Confident Employer

Job summary

Betsi Cadwaladr University Health Board (NHS Wales) in Bangor seeks an enthusiastic Patient Appointments Clerk/Clerical Officer to support the acute paediatrics booking service. The post supports outpatient clinics and requires initiative, accuracy and a patient-focused approach.

The role is Band 2, part-time 22.5 hours per week, with Welsh language essential and opportunities to contribute to service improvements within a supportive team.

Qualifications

• English and Mathematics to GCSE level or equivalent.
• OCR/RSA Word Processing Level 1 or equivalent experience.
• NVQ II Admin/Customer Care qualification.

Responsibilities

• Provide booking support for acute paediatrics outpatient clinics.
• Support a small appointment team to meet service priorities.
• Communicate clearly with patients, families and staff.

Skills

Use electronic information systems

Teamworking

Initiative

Clear handwriting

Communication

Word processing

Excel

ECDL

WPAS

Education

English & Maths GCSE

OCR/RSA Word Processing Level 1

NVQ II Admin/Customer Care

Tools

Excel

WPAS

ECDL

Job description

Betsi Cadwaladr University Health Board (NHS Wales) in Bangor seeks an enthusiastic Patient Appointments Clerk/Clerical Officer to support the acute paediatrics booking service. The post supports outpatient clinics and requires initiative, accuracy and a patient-focused approach.

The role is Band 2, part-time 22.5 hours per week, with Welsh language essential and opportunities to contribute to service improvements within a supportive team.