Ophthalmology Administrative Clerk (Welsh Speaker)

Betsi Cadwaladr University Health Board; Abergele; On-site; GBP 21,000 - 23,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) Ophthalmology Department is seeking a Clerical Officer to deliver efficient administrative and reception support. You will manage appointments, patient records and data entry, acting as the first point of contact for patients and staff in a busy healthcare setting.

Proficiency in Welsh (Level 3) is essential, and the role runs 37.5 hours per week, Monday to Friday, within a dedicated ophthalmology administrative team.

Qualifications

• Educated in English and Maths to GCSE standard.
• Previous clerical/administration experience.
• Experience of working within a busy office.
• Ability to meet deadlines and prioritise tasks with minimal supervision.
• Welsh speaker level 3.
• Desirable: IT qualification.
• Desirable: Knowledge of NHS processes.
• Desirable: Understanding of NHS systems such as WPAS and I-Fit.

Responsibilities

• Provide comprehensive administrative and clerical support for Ophthalmology.
• Undertake general reception duties as first point of contact for patients, visitors and staff.
• Support appointment management, patient record maintenance and data entry.
• Collaborate with clinical and non-clinical colleagues to ensure patient-focused service.

Skills

Welsh Language (Level 3)

Clerical/Administration experience

Experience in busy office

Education

GCSE English and Maths

IT qualification

Tools

WPAS

I-Fit

Job description

Betsi Cadwaladr University Health Board (BCUHB) Ophthalmology Department is seeking a Clerical Officer to deliver efficient administrative and reception support. You will manage appointments, patient records and data entry, acting as the first point of contact for patients and staff in a busy healthcare setting.

Proficiency in Welsh (Level 3) is essential, and the role runs 37.5 hours per week, Monday to Friday, within a dedicated ophthalmology administrative team.