Welsh-Speaking Endoscopy Appointment Coordinator

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 18,000 - 24,000; Part time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) North Wales is seeking an organised Endoscopy Booking Clerk to join Glan Clwyd Hospital. The role focuses on clerical tasks, data accuracy and delivering high-quality patient service in a busy clinical setting.

Experience in hospital administration and good IT skills are essential; Welsh language proficiency is required at Level 3, with Welsh and/or English speakers welcome to apply.

Qualifications

• Demonstrate excellent communication skills (written, verbal and telephone)
• Strong interpersonal abilities to engage with clinicians, managers and staff
• Good keyboard and IT skills for routine data entry and office tasks
• Ability to work in a busy hospital environment with attention to detail

Responsibilities

• Provide clerical support to the Endoscopy team.
• Deliver high levels of customer service and effective communication.
• Accurately capture and manage data using IT systems.
• Collaborate with internal and external colleagues to coordinate waiting lists and appointments.

Skills

Communication skills

Interpersonal skills

Keyboard skills

Administrative duties

Education

GCSE Maths & English A-C

NVQ Level 3 or equivalent

IT qualification / MS Office

Tools

Microsoft Office

PAS system

WPAS

Job description

Betsi Cadwaladr University Health Board (BCUHB) North Wales is seeking an organised Endoscopy Booking Clerk to join Glan Clwyd Hospital. The role focuses on clerical tasks, data accuracy and delivering high-quality patient service in a busy clinical setting.

Experience in hospital administration and good IT skills are essential; Welsh language proficiency is required at Level 3, with Welsh and/or English speakers welcome to apply.